Operations Manager

SSA Security Group; Los Angeles (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

SSA Security Group in Los Angeles is seeking an Operations Manager to lead security operations and personnel. You will recruit, train, and supervise staff, ensure service delivery meets client expectations, and coordinate with clients to resolve site issues.

The role emphasizes leadership, organizational skills, and the ability to manage budgets and schedules in a fast-paced environment. Candidates should have strong communication and a track record of developing security teams.

Qualifications

• High school diploma or equivalent is required.
• At least two years of related security or management experience.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Recruit, interview, hire, and train security staff.
• Oversee daily workflow of the security department.
• Provide performance evaluations.
• Address client site issues and ensure client satisfaction.

Skills

Leadership

Staff management

Communication

Time management

Interpersonal skills

Delegation

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

SSA Security Group Operations Manager

Are you a highly skilled and motivated individual who thrives in a dynamic and time-sensitive environment? Do you possess excellent leadership qualities and communication skills?

Join SSA Security Group, where you will oversee the security operations and personnel. As the Operations Manager, you will play a crucial role in recruiting, training, and managing staff to ensure the smooth running of security services. This is a fantastic opportunity to enhance your supervisory and leadership skills while making a significant impact on the safety and security of our clients.

Supervisory Responsibilities:

• Recruit, interview, hire, and train new staff
• Oversee the daily workflow of the department
• Provide constructive performance evaluations
• Handle discipline and termination of employees

Duties/Responsibilities:

• Determine appropriate security officers for specific sites
• Oversee the evaluation process for security officers and supervisors
• Visit clients regularly to address any site issues
• Ensure wage costs align with budgeted objectives
• Devise training regimens and site orders
• Supports sales efforts by participating with business development in generating market awareness

Required Skills/Abilities:

• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to prioritize tasks and delegate effectively
• High level of integrity and fairness in decision-making
• Proficiency in Microsoft Office Suite or related software

Education and Experience:

• High school diploma or equivalent
• At least two years of related experience

Physical Requirements:

• Prolonged periods of standing, driving, and working on a computer
• Must be able to lift up to 15 pounds

Founded in 1991 in Los Angeles, SSA Security Group, Inc. is a locally operated, full service security company, providing patrols in specific LA-based neighborhoods. Offering residential, commercial, and private security services, our primary focus is assuring our clients’ security and well-being in their community, businesses, and home.
As the consistently top-rated private security patrol in Los Angles for nearly three decades, we employ only highly trained, vetted and experienced officers with real world policing expertise. We immerse in the communities we serve, providing our clients round‑time security patrol with industry leading response and the highest level of protection. We are committed to the reduction and suppression of crime. Simply put, our protective and investigative services provided by our exceptional staff and team of security specialists is unequaled in Southern California.