Operations Manager

Far West Representatives LLC; Littleton (CO); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Gas/fuel allowance

Insurance/benefits stipend

Performance-based incentives

Job summary

Far West Representatives LLC in Littleton, CO is seeking an Operations Manager to own day-to-day operations, from order receipt to fulfillment, and to build scalable processes as the business grows.

The role requires a highly organized, technically capable professional who can work independently, juggle multiple priorities in a fast-paced environment, and coordinate between customers, vendors, sales, purchasing, and warehouse teams to keep the business running smoothly.

Qualifications

• Strong organizational and time-management abilities.
• Excellent attention to detail.
• Ability to manage multiple projects simultaneously.
• Independent worker who takes ownership of responsibilities.
• Strong problem-solving skills.
• Experience in small-business environments preferred.
• Must be able to lift up to 100 lbs.

Responsibilities

• Manage the order-entry process from purchase order through fulfillment.
• Coordinate customer orders, acknowledgments, changes, backorders, and deliveries.
• Ensure orders are accurately entered, tracked, and completed.
• Identify operational bottlenecks and develop solutions.
• Establish and improve repeatable operating procedures.
• Place and manage purchase orders with manufacturers and suppliers.
• Track lead times, production schedules, backorders, and expected ship dates.
• Communicate with vendors regarding pricing, availability, order changes, and delivery issues.
• Maintain accurate purchasing and order records.
• Coordinate incoming and outgoing shipments.
• Manage receiving and inspection of products.
• Maintain inventory accuracy.
• Coordinate warehouse organization and material movement.
• Work with freight carriers and resolve shipping issues.
• Help establish appropriate inventory levels and purchasing practices.
• Maintain accurate customer, opportunity, order, and activity information in Pipedrive CRM.
• Ensure sales and operational information is properly documented.
• Develop and maintain operational reports and tracking systems.
• Use data to identify trends, inefficiencies, and opportunities for improvement.
• Serve as a primary operational contact for customers and vendors.
• Provide order status updates and resolve routine issues.
• Coordinate between sales, engineering, purchasing, manufacturers, and customers.
• Ensure customers receive timely and accurate communication.
• Identify opportunities to automate, simplify, and improve company processes.
• Develop procedures that reduce errors and improve efficiency.
• Create systems that allow the company to scale without adding unnecessary administrative workload.
• Help establish an organized, professional operating environment.

Skills

Organizational skills

Time management

Attention to detail

Multitasking

Ownership / independence

Problem solving

Small-business adaptability

Ability to lift 100 lbs

Education

Bachelor’s degree in Business, Operations, Supply Chain, Logistics, or related field

Tools

Pipedrive CRM

Job description

We are a growing technical manufacturer’s representative and distribution company serving commercial, industrial, electrical, and data-center markets. We provide technical products, engineering support, procurement, and project support to contractors, engineers, distributors, and end users.

We are looking for an Operations Manager to take ownership of the company’s day-to-day operational activities and help build scalable processes as the business continues to grow.

Position Overview

The Operations Manager will be responsible for keeping the business running efficiently from order receipt through purchasing, fulfillment, shipping, invoicing, and customer follow-up.

This is a hands-on position for someone who is highly organized, technically capable, comfortable working independently, and able to manage multiple priorities in a fast-paced environment.

The ideal candidate will become the central point of coordination between customers, vendors, sales, purchasing, warehouse/shipping, and management.

Key Responsibilities

Order & Operations Management

• Manage the order-entry process from purchase order through fulfillment.
• Coordinate customer orders, acknowledgments, changes, backorders, and deliveries.
• Ensure orders are accurately entered, tracked, and completed.
• Identify operational bottlenecks and develop solutions.
• Establish and improve repeatable operating procedures.
• Place and manage purchase orders with manufacturers and suppliers.
• Track lead times, production schedules, backorders, and expected ship dates.
• Communicate with vendors regarding pricing, availability, order changes, and delivery issues.
• Maintain accurate purchasing and order records.

Shipping, Receiving & Inventory

• Coordinate incoming and outgoing shipments.
• Manage receiving and inspection of products.
• Maintain inventory accuracy.
• Coordinate warehouse organization and material movement.
• Work with freight carriers and resolve shipping issues.
• Help establish appropriate inventory levels and purchasing practices.

CRM & Data Management

• Maintain accurate customer, opportunity, order, and activity information in Pipedrive CRM.
• Ensure sales and operational information is properly documented.
• Develop and maintain operational reports and tracking systems.
• Use data to identify trends, inefficiencies, and opportunities for improvement.
• Serve as a primary operational contact for customers and vendors.
• Provide order status updates and resolve routine issues.
• Coordinate between sales, engineering, purchasing, manufacturers, and customers.
• Ensure customers receive timely and accurate communication.

Process Improvement

• Identify opportunities to automate, simplify, and improve company processes.
• Develop procedures that reduce errors and improve efficiency.
• Create systems that allow the company to scale without adding unnecessary administrative workload.
• Help establish an organized, professional operating environment.

Qualifications

Required

• Strong organizational and time-management skills.
• Strong attention to detail.
• Ability to manage multiple projects and priorities simultaneously.
• Ability to work independently and take ownership of responsibilities.
• Strong problem-solving skills.
• Comfortable working in a small-business environment where responsibilities may span multiple areas.
• Must be able to lift up to 100lbs.

Preferred

• Experience with Pipedrive CRM or similar CRM software.
• Experience in manufacturing, distribution, electrical, HVAC, construction, industrial, or technical sales environments.
• Experience with purchasing, logistics, inventory, order management, or supply chain.
• Bachelor’s degree in Business, Operations, Supply Chain, Logistics, or a related field.
• Equivalent professional experience will be considered in place of a degree.

Compensation

Compensation will include:

• Competitive hourly rate
• Gas/fuel allowance
• Insurance/benefits stipend
• Performance-based incentives

The company is particularly interested in structuring compensation so that the employee has an opportunity to benefit from the company’s success rather than relying entirely on fixed compensation.

Why Join Us?

This is an opportunity to join a growing technical business in a position with meaningful responsibility and autonomy.

The Operations Manager will have the opportunity to build and improve the systems that run the company, work directly with ownership and customers, and play an important role in the company’s continued growth.