Transportation Coordinator

DS Bus Lines; Mansfield (OH); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Pay rate: $25/hour

Equal opportunity employer

Job summary

Beacon Mobility in Mansfield is seeking a Transportation Coordinator to supervise 30-60 drivers, coordinate routes, and ensure resources for each tour. You will log calls, answer questions, and support field teams while maintaining billing records and compliance.

Ideal candidates have prior supervisory experience, excellent customer service, and solid Microsoft Office skills. A safe driving record and flexible, team‑oriented approach are required for this full‑time role.

Qualifications

• Must have prior supervising experience.
• Excellent customer service skills and attention to detail.
• Ability to learn the programs, clients, and employees to assign appropriately.
• Enjoy working with people and be flexible in a busy office environment.

Responsibilities

• Supervise and advise 30-60 drivers and monitors.
• Develop and implement efficient routes across regions to meet client needs.
• Assign driver tasks reflecting skills and performance.
• Receive, record, and deliver messages accurately; solve operational problems.
• Maintain compliant records for monthly billing and client interactions.

Skills

Driver supervision

Customer service

Problem solving

Organizational skills

Microsoft Office

Device familiarity

Safety awareness

Tools

Excel

Word

SharePoint

Outlook

Chrome

Android tablets

Job description

## Transportation CoordinatorApplylocations: Mansfieldtime type: Full timeposted on: Posted Todayjob requisition id: REQ-2026-4282Van Pool Transportation LLCTransportation Coordinators are responsible for communicating route information to their drivers and ensuring they have the resources necessary to succeed at their tours of duty. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units’ routes to prioritize and organize their schedules.**Responsibilities:*** Supervise and advise 30-60 drivers and monitors.* Responsible for developing and implementing efficient routes across several regions with regard to individual client needs. Assign driver assignments that reflect knowledge and good judgment regarding employee skills and performance.* Must be able to receive, record, retrieve and deliver messages accurately, clearly and pleasantly; routinely solve operational problems, while maintaining cordial, professional relations with guardians, clients, program staff, customer staff, and all Company employees.* Maintain and reinforce compliance with Company policies through dispatch and direct observation; develop driver skills through discussion and example.* Promote good performance through your positive support and recommend reassignment or appropriate discipline for non-compliance with Company rules or standards.* Spend sufficient time behind the wheel to know the routes, the clients, the drivers, and the programs and facilities; observe and supervise drivers in action, provide emergency back-up for absent drivers.* Build and maintain a positive relationship with those you supervise; understand and address the challenges they face.* Develop and maintain a professional rapport with all of our customers which includes but not limited to; programs, guardians, special needs clients of all ages and customer contacts from the organizations with whom we contract.* Maintain detailed and organized records to accurately perform monthly billing countQualifications:* Must have prior supervising experience.* Must be self-motivated, show initiative, and have a strong work ethic.* Excellent customer service skills, be detail-oriented, and like solving problems.* Learn the programs, clients, and employees sufficiently to determine appropriate assignments.* Enjoy working with children.* Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.* Must maintain a safe driving record and driver’s license and respond to coverage needs as required.* Must be able to work comfortably in a small and busy office environment.* Must be able to sit, stand, stretch, reach, lift and walk during an 8-hour shift.* Must be flexible and adaptable with ever-changing assignments.* Flexible schedule including early morning shifts.Pay rate: $25/hourBeacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.