Operations Manager

Economos Properties

Fort Lauderdale (FL)

On-site

USD 65,000 - 90,000

Full time

2 days ago

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Benefits offered by this job

Healthcare Insurance (Medical, Dental,

401(k) Plan

STD & LTD

Life Insurance

Wellness Program

Vacation/Paid Time Off

Tuition Assistance

Discounted Hotel Room Rates

Community Service Program

Training & Development

Job summary

Economos Properties is seeking an Operations Manager to oversee hotel operations across Front Office, Housekeeping, and F&B, ensuring smooth day-to-day performance and profitability.

You will lead cross-functional teams, implement process improvements, and drive revenue while maintaining guest satisfaction. A hospitality background and strong budgeting skills are essential for success in this role.

Qualifications

Degree in Hospitality Management is a plus.
Minimum of 5 years of Hotel Management experience.
Technical skills include Word, Excel, Outlook and hotel reservation/accounting systems.

Responsibilities

Oversee day-to-day operations of Front Desk, Housekeeping, and F&B, including banquets.
Collaborate with Front Office, Housekeeping, Accounting, and Engineering as needed.
Implement company policies to improve quality, service and operations.
Interface with the General Manager and department heads to maximize revenue and service.
Control costs to meet budget guidelines and manage hours.
Train staff and ensure clear communication across operations.

Skills

Hotel management

Budgeting

Staff leadership

Education

Hospitality Management degree

Tools

Microsoft Word

Excel

Outlook

Hotel reservation systems

Accounting systems

Job description

General Job Description:

An Operations Manager is responsible for all aspects of a hotel to make sure that it is running smoothly and making profit while ensuring that the guests have a positive experience and will want to stay again. Responsible for short and long term planning of day to day operations of the hotel areas in Front Office, Housekeeping, and Food & Beverage related areas. Recommends budget and manage expenses within approved budget constraints.

Essential Job Tasks

Day-to-day operation of the Front Desk, Housekeeping, Food & Beverage including banquet with a heavy concentration on the property’s F&B outlets, and other key operating areas of the hotel.
Work closely with and gain a working knowledge of Front Office, Housekeeping, Accounting and the necessary aspects of Food & Beverage and Engineering.
Accurately execute all company and brand initiatives, policies and procedures with a continuous improvement in quality, service and operations.
Interact with the General Manager and other key department heads on a daily basis to ensure exceptional service and maximization of revenues.
Controls costs effectively to meet budget guidelines. Has control system in place for all controllable costs and main hours.
Develop and implement programs designed to improve the efficiency of the operation and which improve the service to our guests.
Train and instruct other members of the staff through the day-to-day sharing of your knowledge and skills.
Ensure seamless communication to all operations team members.
Observe staff performance, conduct various evaluations, and coordinate action plans for all areas found deficient.
Coach, counsel, and motivate all team members as necessary.
Ensures that recognition programs for both guest and associates are in place and working.
Conducts audit and controls on a regular basis. Communicates with accounting in case of any irregularities.
Initiates additional tasks to improve existing procedures and guest satisfaction.
Resolves system problems and can operate the system manually. Can lead the staff through a down time.
Initiates monthly meetings in the department. Attend staff meetings, operations meetings, forecast meetings and sales strategy meetings.
Ensure that accurate inventories are taken with company guideline inventoried products. Participate in the Manager on Duty Program. Provide leadership as the hotel manager in the absence of the General Manager.
Additional tasks or roles directed by hotel management.

Candidate Profile:

Degree in Hospitality Management is a plus
Minimum of 5 years of Hotel Management experience
Technical Skills, Microsoft Word, Excel, Outlook, and experience with hotel reservation and accounting systems

This private employer offers a Competitive Compensation, Benefits Package and Opportunity for Career Growth.

Benefits include: