Operations Manager

Inframark; Forney (TX); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Inframark is seeking an Operations Manager to oversee daily operations and maintenance of water and wastewater plants. You will lead a team of operators, ensure adherence to SOPs, and coordinate with account managers on site performance.

The role requires a BA/BS in a related field with 5-7 years of water/wastewater experience and at least two years in supervision, plus state licenses. This on-site position offers growth and accountability.

Qualifications

• BA/BS in related field with 5-7 years water/wastewater experience.
• Minimum 2 years of supervisory experience.
• Valid Water/Wastewater Operator’s License (state/site specific).
• CDL preferred.

Responsibilities

• Leads team of operators in people management including hiring, orientation, performance management, salary changes, promotions, training and development, transfers and terminations.
• Ensures that SOPs, DOT and OSHA requirements are met.
• Communicates with account managers on a weekly basis regarding ongoing operations.
• Conducts site visits and coordinates with maintenance group about maintenance and repairs.
• Manages maintenance of all trucks and equipment, including capital budgeting.
• Creates and manages operational budget. Creates monthly operations reports.
• Assesses operational performance and implements continuous improvements.
• Other duties as assigned.

Skills

Microsoft Office

OSHA regulations

DOT regulations

Utility SOPs

Regulatory documentation

Communication

Problem solving

Managing for results

Leadership

Education

BA/BS in related field

5-7 years water/wastewater experience

Two years supervisory experience

Job description

The Operations Manager is responsible for overseeing the daily operations and maintenance activities of water and wastewater plants.

Water / Wastewater license required

PRIMARY RESPONSIBILITIES

• Leads his/her team of operators in all aspects of people management including: hiring, orientation/on-boarding, performance management, salary changes, promotions, training and development, transfers and terminations. Monitors and reviews staff work and coaches appropriate improvement.
• Ensures that all SOPs are followed and DOT, OSHA and other requirements are met.
• Communicates with account managers on a weekly basis regarding ongoing operations.
• Conducts site visits and communicates with maintenance group about maintenance, repairs, etc.
• Manages maintenance of all trucks and equipment, including capital budgeting.
• Creates and manages operational budget. Creates monthly operations reports.
• Assesses operational performance and implements continuous improvements.
• Other duties as assigned.

EDUCATION, EXPERIENCE AND SKILLS

Education/Experience: BA/BS in related field and 5-7 years water/wastewater experience. Two years previous supervisory experience required.

Licenses/Certifications: Valid Driver’s License (CDL preferred). Water/Wastewater Operator’s License specific to state and site specific requirements. Other licenses may vary according to specific site and assignments.

Technical: Advanced proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Working knowledge of OSHA requirements, DOT regulations & Utility SOPs. Proficiency completing all regulatory documentation, reports and correspondence.

Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect & accountability. Challenges other through productive discussion.

Problem Solving & Quality: Pays attention to detail. Identifies & solves complex issues. Thinks “big picture” when assessing problems/opportunities. Develops innovative & creative solutions.

Managing For Results: Follows all company policies & SOPs. Delegates, prioritizes & manages the work of others. Balances competing priorities, scheduling issues & deadlines. Delivers effective feedback. Manages cost, quality & expedience.

Leadership & Initiative: Motivates & empowers others. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains, coaches & mentors others. Champions change.

PHYSICAL DEMANDS

Must be able to: frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.