Operations Manager

Inframark LLC; Bristol (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

Inframark LLC seeks an experienced operations leader to manage a team of operators in water/wastewater facilities. You will oversee hiring, onboarding, performance coaching and budgeting, ensuring SOPs, OSHA and DOT compliance.

Regularly coordinate with account managers, perform site visits, and drive continuous improvements while maintaining safety and quality standards. The role requires a BA/BS in a related field with 5–7 years of water/wastewater experience and at least two years in

Qualifications

• BA/BS in related field and 5-7 years water/wastewater experience.
• Two years supervisory experience required.
• Valid Driver's License (CDL preferred). Water/Wastewater Operator's License specific to state and site requirements.
• Advanced proficiency with Microsoft Office applications.
• Working knowledge of OSHA requirements, DOT regulations & Utility SOPs.

Responsibilities

• Leads his/her team of operators in people management: hiring, orientation/on-boarding, performance management, salary changes, promotions, training and development, transfers and terminations.
• Ensures that SOPs are followed and DOT, OSHA and other requirements are met.
• Communicates with account managers on a weekly basis regarding ongoing operations.
• Conducts site visits and communicates with maintenance group about maintenance, repairs, etc.
• Manages maintenance of all trucks and equipment, including capital budgeting.
• Creates and manages operational budget. Creates monthly operations reports.
• Assesses operational performance and implements continuous improvements.
• Other duties as assigned.

Skills

People management

Leadership

Communication

Problem solving

Budgeting

Microsoft Office

OSHA compliance

DOT regulations

Education

BA/BS in related field

Tools

Microsoft Office

Job description

PRIMARY RESPONSIBILITIES

• Leads his/her team of operators in all aspects of people management including: hiring, orientation/on-boarding, performance management, salary changes, promotions, training and development, transfers and terminations. Monitors and reviews staff work and coaches appropriate improvement.
• Ensures that all SOPs are followed and DOT, OSHA and other requirements are met.
• Communicates with account managers on a weekly basis regarding ongoing operations.
• Conducts site visits and communicates with maintenance group about maintenance, repairs, etc.
• Manages maintenance of all trucks and equipment, including capital budgeting.
• Creates and manages operational budget. Creates monthly operations reports.
• Assesses operational performance and implements continuous improvements.
• Other duties as assigned.

EDUCATION, EXPERIENCE AND SKILLS

Education/Experience

BA/BS in related field and 5-7 years water/wastewater experience. Two years previous supervisory experience required.

Licenses/Certifications

Valid Driver's License (CDL preferred). Water/Wastewater Operator's License specific to state and site specific requirements. Other licenses may vary according to specific site and assignments.

Technical

Advanced proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Working knowledge of OSHA requirements, DOT regulations & Utility SOPs. Proficiency completing all regulatory documentation, reports and correspondence.

Communication

Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect & accountability. Challenges other through productive discussion.

Problem Solving & Quality

Pays attention to detail. Identifies & solves complex issues. Thinks "big picture" when assessing problems/opportunities. Develops innovative & creative solutions.

Managing For Results

Follows all company policies & SOPs. Delegates, prioritizes & manages the work of others. Balances competing priorities, scheduling issues & deadlines. Delivers effective feedback. Manages cost, quality & expedience.

Leadership & Initiative

Motivates & empowers others. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains, coaches & mentors others. Champions change.

PHYSICAL DEMANDS

Must be able to: frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.

To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Operations and Maintenance - Inframark