Operations Manager

Inframark; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Inframark in Nashville, TN, seeks an Operations Manager for our Water Plant to oversee daily operations and maintenance activities, ensuring safety and regulatory compliance.

You will lead a team of operators, manage budgets, coordinate with account managers, and drive continuous improvement through SOP adherence and cost control.

Qualifications

• BA/BS in related field and 5-7 years water/wastewater experience are required.
• Two years of supervisory experience required.
• Proficiency with Microsoft Office and regulatory documentation processes.

Responsibilities

• Oversee daily operations and maintenance at the water plant, ensuring safety and regulatory compliance.
• Lead operators, manage staffing, training, and performance reviews.
• Coordinate with account managers on weekly operations and maintain SOP adherence.

Skills

Leadership

Communication

Problem solving

Managing for results

Supervisory experience

Team management

Education

BA/BS in related field

5-7 years water/wastewater experience

Tools

Microsoft Office

Job description

We're Hiring!

Seeking an Operations Manager in our Water Plant that is responsible for overseeing the daily operations and maintenance activities.

PRIMARY RESPONSIBILITIES

• Leads his/her team of operators in all aspects of people management including: hiring, orientation/on-boarding, performance management, salary changes, promotions, training and development, transfers and terminations. Monitors and reviews staff work and coaches appropriate improvement.
• Ensures that all SOPs are followed and DOT, OSHA and other requirements are met.
• Communicates with account managers on a weekly basis regarding ongoing operations.
• Conducts site visits and communicates with maintenance group about maintenance, repairs, etc.
• Manages maintenance of all trucks and equipment, including capital budgeting.
• Creates and manages operational budget. Creates monthly operations reports.
• Assesses operational performance and implements continuous improvements.
• Other duties as assigned.

EDUCATION, EXPERIENCE AND SKILLS

Education/Experience

BA/BS in related field and 5-7 years water/wastewater experience. Two years previous supervisory experience required.

Licenses/Certifications

Valid Driver’s License (CDL preferred). Water/Wastewater Operator’s License specific to state and site specific requirements. Other licenses may vary according to specific site and assignments.

Technical

Advanced proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Working knowledge of OSHA requirements, DOT regulations & Utility SOPs. Proficiency completing all regulatory documentation, reports and correspondence.

Communication

Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect & accountability. Challenges other through productive discussion.

Problem Solving & Quality

Pays attention to detail. Identifies & solves complex issues. Thinks “big picture” when assessing problems/opportunities. Develops innovative & creative solutions.

Managing For Results

Follows all company policies & SOPs. Delegates, prioritizes & manages the work of others. Balances competing priorities, scheduling issues & deadlines. Delivers effective feedback. Manages cost, quality & expedience.

Leadership & Initiative

Motivates & empowers others. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains, coaches & mentors others. Champions change.

PHYSICAL DEMANDS

Must be able to: frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.