Operations Manager

Newport Healthcare; Cameron Park (CA); Sur place; USD 68 000 - 82 000; Plein temps

Résumé du poste

Newport Healthcare in California seeks an Operations Manager to partner with Clinical Operations to run day-to-day program operations, ensuring a safe, healing environment where staff thrive and patients feel supported.

You will hire and supervise direct care staff, support admissions, manage scheduling, ensure regulatory compliance, and become CPI trainer within 30 days to lead training across teams.

Qualifications

• Bachelor's degree or equivalent in behavioral health operations.
• At least 1 year experience with adolescents or young adults in mental health care.
• 2+ years supervisory or management experience (preferred).

Responsabilités

• Hire, train, schedule, and supervise direct care staff to support high-quality patient care
• Collaborate in client admission to facilitate smooth transition into care
• Oversee daily program scheduling to create structured therapeutic experiences
• Foster a culture of accountability and excellence by ensuring compliance with regulatory, licensing, and safety requirements
• Mentor direct care staff; provide feedback, coaching, and training
• Become CPI Trainer within your first 30 days, then lead CPI and deescalation training across teams

Connaissances

Adolescents/young adults experience

Supervisory/management experience

Problem-solving/process improvement

Formation

Bachelor's degree in behavioral health operations

Description du poste

What You’ll Do

The Operations Manager works in collaboration with the Clinical Operations Manager to ensure

smooth and efficient day-to-day operations at their program. As a central partner to both the clinical and operations teams, the Operations Manager helps create a safe, responsive, and healing environment that allows staff to thrive and patients to feel supported every step of the way. Key responsibilities include:

• Hiring, training, scheduling, and supervising direct care staff to support the highest-quality patient care
• Collaborating in the client admission process to facilitate a smooth and compassionate transition into care
• Overseeing daily program scheduling to create a structured therapeutic experience for all clients
• Fostering a culture of accountability and excellence by ensuring compliance with all regulatory, licensing, and safety requirements
• Serving as a positive role model and mentor for direct care staff; providing feedback, coaching, and training
• Becoming certified as a CPI (Crisis Prevention Institute) Trainer within your first 30 days, after which you’ll lead and reinforce CPI and deescalation training across assigned teams

What Makes You a Great Fit

• Bachelor’s degree or equivalent experience in behavioral health operations (required)
• Minimum one (1) year of experience working with adolescents or young adults and their families in a mental healthcare setting (required)
• At least two years of experience in a supervisory or management role (preferred)
• Compassionate and clear leadership style that brings out the best in people
• A problem-solver who can streamline processes and lean into opportunities
• The courage and self-confidence to make hard decisions in a fast-paced environment

Compensation Range: $68,000 - $82,000 depending on education and experience