Mental Health Operations Manager | CPI Trainer Ready

Newport Healthcare; Tustin (CA); On-site; USD 69,000 - 83,000; Full time

Job summary

Newport Healthcare is seeking an Operations Manager to partner with the Clinical Operations Manager for smooth day-to-day operations at the program. You will hire, train, schedule, and supervise direct care staff to support high-quality patient care and collaborate in admissions to facilitate transitions into care.

You will oversee daily scheduling, foster a culture of accountability and safety, and mentor staff.

Qualifications

• Bachelor’s degree in behavioral health operations or equivalent experience.
• Minimum 1 year working with adolescents/young adults in a mental health setting.
• At least 2 years in a supervisory or management role (preferred).
• Compassionate, clear leadership style; strong problem-solving and decision-making abilities.

Responsibilities

• Hire, train, schedule, and supervise direct care staff to support high-quality patient care.
• Collaborate in the client admission process to facilitate transitions into care.
• Oversee daily program scheduling to create a structured therapeutic experience.
• Foster accountability and compliance with regulatory, licensing, and safety requirements.
• Serve as a mentor; provide feedback, coaching, and training; become CPI Trainer within 30 days and lead CPI/de-escalation training across teams.

Skills

Leadership

Problem-solving

Communication

Coaching

Education

Bachelor’s degree in behavioral health operations

Job description

Newport Healthcare is seeking an Operations Manager to partner with the Clinical Operations Manager for smooth day-to-day operations at the program. You will hire, train, schedule, and supervise direct care staff to support high-quality patient care and collaborate in admissions to facilitate transitions into care.

You will oversee daily scheduling, foster a culture of accountability and safety, and mentor staff.