Operations Manager

Conservation Maven; California, Northern (MO, KY); Hybrid; USD 47,000 - 57,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

403b retirement plan with employer 100

Generous vacation and sick leave

Employee Assistance Plan (EAP)

Flexible Spending Account (FSA)

Job summary

NatureBridge in Yosemite National Park is seeking an Operations Manager to oversee logistical operations for on-site environmental science programs, ensuring a welcoming guest experience and coordinating with campus departments for seamless program delivery.

Applicants need 2–4 years of relevant experience or a Bachelor’s degree, Wilderness First Responder certification, strong risk management, and proficiency with CRM systems and Google tools, plus excellent communication and leadership

Qualifications

• 2–4 years of relevant experience or a Bachelor’s Degree
• Wilderness First Responder (WFR) certification
• Robust risk management experience and expertise
• Extremely detail-oriented with strong organizational skills
• Excellent communicator with strong customer service orientation
• Strong problem-solving skills; able to make decisions independently while coordinating multiple stakeholders
• Demonstrated office experience, managing and communicating information quickly and accurately
• Proficiency with CRM systems and Google tools
• Strong leadership and interpersonal skills
• Flexibility and enthusiastic attitude

Responsibilities

• Create and update the weekly Environmental Science staffing schedule in Salesforce and ensure details are accurate
• Manage scheduling requests from Educators with supervisor approval
• Partner with Sales and Education to meet program scheduling goals
• Train Educators on program logistics and schedule management
• Route paperwork to designated locations in a timely manner
• Hire, supervise and train Administrative Educator positions; in-person on campus at least twice weekly
• Prepare weekly reports for participant lodgings, meals, transportation and recreation
• Refine and communicate logistics systems to ensure smooth program implementation
• Update Yosemite Operations and Program Logistics Manual and Educator Manuals
• Address risk management concerns with clients/vendors and coordinate modifications with staff
• Work with National Director of Risk Management on cases and policy implementation
• Occasional weekend and night work
• Perform other duties as assigned by supervisor
• Participate in monthly cross-department meetings and annual reviews with other campuses

Skills

Wilderness First Responder

Risk management

Organization

Customer service orientation

Leadership

Communication

Attention to detail

Problem solving

Office experience

CRM proficiency

Education

Bachelor’s Degree

Tools

CRM systems

Google tools

Job description

### Operations ManagerSave JobNatureBridgeEl Portal,California| | || --- | --- || Job Type | Permanent || Salary | $52,000 per year || Benefits | Medical, dental and vision insurance; Option for a 403b retirement plan with employer match after 1000 hours of work; Generous paid vacation and sick leave; Other benefits include Employee Assistance Plan (EAP), Flexible Spending Account (FSA) and more || Min. Experience | 2 - 4 years |**Who We Are:**NatureBridge provides environmental science education experiences for more than 30,000 students and their teachers every year in the world’s best classrooms: our National Parks. Our mission is to connect young people to the science and wonder of the natural world, igniting self-discovery, and inspiring stewardship of the planet.**What You Will Do:**As the Operations Manager, you will be responsible for managing the operational integrity of NatureBridge environmental science programs in Yosemite National Park by accurately and efficiently managing complex logistics for all groups attending programs, ensuring a welcoming and supportive atmosphere for guests while on site, and coordinating closely with other campus departments to ensure a seamless customer experienceThis position takes place at our campus in Yosemite National Park and cannot be performed remotely.**Your primary job will be to:*** Create and update the weekly Environmental Science staffing schedule through Salesforce CRM and ensure all logistical details are accurate and promptly communicated to staff.* Manage scheduling requests from all Educators, in conjunction with their supervisor’s approval.* Partners with the Sales and Education Teams to meet program scheduling goals. + Train Educators on program logistics and schedule management. + Routes all paperwork to designated locations in a timely manner.* Hire, supervise and train all Administrative Educator positions + Is in person on campus(es) at least twice per week* Prepares weekly reports for participant lodgings, meals, transportation and recreation by working closely with clients, NatureBridge staff and the Yosemite concessionaire to ensure accuracy.* Ensures smooth program implementation by refining, developing, communicating, and supporting logistics systems.* Update and steward the Yosemite Operations and Program Logistics Manual and Administrative Educator Manuals.* Address risk management concerns with clients/vendors and coordinate necessary modifications with associated staff. + Works closely with Campus and National Director of Risk Management on a case by case basis and promotes implementation of Risk Management policies.* Performs duties of the Administrative Educator team members when needed, including overnight and weekend coverage.* Participate in monthly cross departmental meetings including Yosemite Management Team. Participate in monthly meetings with National and other campus Operations teams.* Collaborate with National and other campus Operations teams annually to revise paperwork and operational systems.* Maintain CRM systems and monitor program portals.* Act as Rotating Manager On Call.* Occasional weekend and night work.* Perform all other duties as assigned by supervisor.**Compensation:*** $52,000 annual salary* Medical, dental and vision insurance* Option for a 403b retirement plan with employer match after 1000 hours of work* Generous paid vacation and sick leave* Other benefits include Employee Assistance Plan (EAP), Flexible Spending Account (FSA) and more**Who You Are:**We are looking for candidates who have:* 2-4 years of relevant experience or a Bachelor’s Degree* Wilderness First Responder Certification* Robust risk management experience and expertise* Extremely detail-oriented, with excellent organizational, task, and time management skills* Excellent communicator with a strong customer service orientation* Strong problem-solving skills; able to make decisions independently while meeting the needs of multiple stakeholders* Demonstrated office experience, managing and communicating information quickly and accurately* Proficiency with CRM systems and Google online tools* Strong leadership and interpersonal skills* Flexibility and enthusiastic attitude**If you are interested in the role and do not meet every requirement listed, please still apply! We are interested in applicants with unique lived experience and skill sets.**\\*All NatureBridge Employees are required to complete a background check in order to be eligible for employment.**Why should you join the NatureBridge team?*** We are a mission-driven organization that values your contributions and supports you in making a positive impact on young people and the environment* You will get to work in a beautiful natural setting with other dedicated staff who are passionate about the environment* You want to be part of an organization that is invested in growth, self-examination, and creating equitable and inclusive environments for staff and participants*NatureBridge is an* ***Equal Opportunity Employer,*** *and does not discriminate based on any protected category, including, but not limited to, race, color, religion, gender, gender expression (including transgender expression or pregnancy), political affiliation, age, immigration status or disability. We encourage qualified applicants from diverse backgrounds to apply. Please let us know if you require any accommodation.*How To ApplySubmit your application to our Online Career Portal. Please respond to the application questions instead of submitting a cover letter. The deadline for applications is October 30, 2026.When you apply, please indicate that you are responding to the posting on Conservation Job Board.| | || --- | --- || Category | Admin & Leadership |