Operations Manager

Paycom - ATS; California; On-site; USD 95,000 - 130,000; Full time

Job summary

Paycom - ATS seeks an experienced Operations Manager to lead warehouse, fulfillment, and transportation operations. You will drive labor planning, cost control, and safety, while ensuring high service levels and accurate inventory management.

The role requires strong analytical and communication skills, deep WMS proficiency, and a track record of improving KPI-driven outcomes in a fast-paced logistics environment. Bachelor's degree preferred, with 5+ years of relevant experience.

Qualifications

• Bachelor's Degree preferred.
• Minimum of 5 years of operations management experience within warehousing, fulfillment, logistics, transportation, or supply chain environments.
• Experience managing employee relations and workforce development.
• Strong background in fulfillment operations, inventory management, warehouse distribution, and transportation logistics preferred.

Responsibilities

• Oversee daily warehouse, fulfillment, and transportation operations.
• Manage labor, staffing, productivity, and operational costs.
• Lead employee relations, including hiring, coaching, performance management, and training.
• Monitor KPIs and implement process improvements to increase efficiency and service levels.
• Ensure compliance with OSHA, safety regulations, and company policies.
• Maintain WMS accuracy, inventory control, and operational reporting.
• Partner with customers and internal teams to resolve issues and improve service.

Skills

Analytical thinking

Communication skills

WMS proficiency

Team leadership

Project management

Labor productivity & KPIs

Education

Bachelor's degree preferred

Tools

WMS

Job description

We are seeking an experienced Operations Manager to lead warehouse and fulfillment operations while driving productivity, safety, and customer satisfaction.Key ResponsibilitiesOversee daily warehouse, fulfillment, and transportation operations.Manage labor, staffing, productivity, and operational costs.Lead employee relations, including hiring, coaching, performance management, and training.Monitor KPIs and implement process improvements to increase efficiency and service levels.Ensure compliance with OSHA, safety regulations, and company policies.Maintain WMS accuracy, inventory control, and operational reporting.Partner with customers and internal teams to resolve issues and improve service.Manage labor, staffing, productivity, and operational costs.Lead employee relations, including hiring, coaching, performance management, and training.Analyze KPIs and implement continuous improvement initiatives to increase efficiency and profitability.Ensure compliance with OSHA, safety regulations, and company policies.Maintain WMS accuracy, inventory control, and operational reporting.Partner with customers and internal teams to resolve issues and improve service.Required SkillsStrong analytical and problem-solving abilities.Excellent verbal and written communication skills.Proficiency with Warehouse Management Systems (WMS) and operational technology.Ability to lead teams in a fast-paced logistics environment.Strong organizational and project management skills.Experience managing labor productivity and operational KPIs.Education & ExperienceBachelor's Degree preferred.Minimum of 5 years of operations management experience within warehousing, fulfillment, logistics, transportation, or supply chain environments.Experience managing employee relations and workforce development.Strong background in fulfillment operations, inventory management, warehouse distribution, and transportation logistics preferred.