Operations Manager

Frontline Source Group Holdings, LLC dba dfwHR; Bedford (TX); In loco; USD 80.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Paid time off

Professional development and career

Direct exposure to executive liderazgo

Descrizione del lavoro

dfwHR is seeking an experienced Operations Manager in Bedford, TX to support executive leadership, streamline processes, and improve internal communications across multiple locations. The role emphasizes SOPs, project management, and leveraging technology, including AI tools, to boost efficiency in a growing multifamily property management company.

The ideal candidate brings 3–7+ years in operations, exceptional written communication, and strong organizational skills, with the ability to travel

Competenze

• 3–7+ years of experience in business operations, project management, or related fields.
• Exceptional written communication skills for professional correspondence and documentation.
• Strong organizational skills with experience managing multiple projects and deadlines.
• Proficiency in Microsoft Office 365 (Excel, Word, Outlook, PowerPoint, Teams).
• Experience developing SOPs and improving workflows.
• Ability to travel periodically within Texas.

Mansioni

• Support executive leadership in managing daily operations and strategic initiatives.
• Develop and improve SOPs, policies, and internal workflows.
• Identify inefficiencies and implement solutions to boost productivity.
• Draft and distribute newsletters, announcements, policies, and reports.
• Coordinate company-wide projects and track deliverables.

Conoscenze

Written communication

Organizational skills

Analytical thinking

AI tools

Strumenti

Microsoft Office 365

Descrizione del lavoro

Our client is seeking an experienced and highly motivated Operations Manager in Bedford, TX. This is an exciting opportunity to join a growing, privately held organization in the multifamily property management industry. The Operations Manager will work closely with executive leadership to improve daily operations, strengthen internal communication, streamline processes, and coordinate company-wide initiatives. This position offers significant exposure to senior leadership and the opportunity to take on increased responsibilities as the organization continues to grow. The ideal candidate is an exceptional written communicator who enjoys solving problems, improving processes, and building relationships across multiple levels of an organization. This role requires someone who is organized, proactive, technologically savvy, and comfortable managing multiple priorities in a fast-paced environment.

Operations Manager Responsibilities

• Support executive leadership in managing daily operations, organizational priorities, and strategic initiatives.
• Develop, implement, and improve standard operating procedures (SOPs), policies, and internal workflows.
• Identify operational inefficiencies and recommend solutions to improve consistency and productivity.
• Draft and distribute company newsletters, announcements, policies, training materials, reports, and executive communications.
• Coordinate company-wide projects, track deliverables, and ensure timely follow-through.
• Partner with regional supervisors and property management teams to support operational performance across multiple locations.
• Monitor operational metrics, including occupancy, collections, maintenance performance, and resident satisfaction.
• Support employee onboarding, training, engagement, and retention initiatives.
• Assist with organizing leadership meetings, company events, and employee development programs.
• Identify opportunities to leverage technology, automation, and AI tools to improve operational efficiency.
• Prepare executive presentations, meeting agendas, reports, and organizational updates.
• Maintain strong communication between corporate leadership and field operations.
• Participate in property visits, operational reviews, and special projects as needed.

Operations Manager Requirements

• 3–7+ years of experience in business operations, project management, property management, business administration, or a related field.
• Exceptional written communication skills with the ability to produce clear, professional correspondence and documentation.
• Strong organizational skills with demonstrated experience managing multiple projects and competing deadlines.
• Advanced proficiency in Microsoft Office 365, including Excel, Word, Outlook, PowerPoint, and Teams.
• Experience developing SOPs, improving workflows, or implementing operational processes.
• Strong interpersonal skills with the ability to communicate effectively with executive leadership and employees at all levels.
• Proven ability to work independently, take initiative, and follow through on commitments.
• Strong analytical and problem-solving abilities.
• Comfortable adopting new technologies, including AI-powered productivity tools.
• Ability to travel periodically to company locations throughout Texas, including occasional overnight travel.

Preferred Qualifications

• Experience in multifamily property management, affordable housing, construction, or related industries.
• Familiarity with LIHTC, HUD, USDA Rural Development, Section 8, or other affordable housing programs.
• Experience using property management software such as Yardi Voyager or Yardi Breeze.
• Experience supporting operational improvements across multiple locations.
• Background in employee engagement, internal communications, or organizational development.

Compensation & Benefits

• Medical benefits
• Paid time off
• Professional development and career advancement opportunities
• Direct exposure to executive leadership
• Supportive, collaborative work environment