Operations Manager

Club Studio; Austin (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive pay and commission

Health benefits

Free employee membership

Career advancement opportunities

Job summary

Club Studio in Austin, TX seeks an experienced operations leader to recruit, train, and mentor a high-energy team across front desk, studio operations, recovery staff, and maintenance. You will drive a warm member experience and profitable operations while collaborating with other departments.

The role requires full-time availability, strong organizational and communication skills, and a passion for growing in fitness leadership within Club Studio.

Qualifications

• Fitness industry experience preferred.
• Full-time position (typically 40 hours/week).
• Experience motivating a team.
• Excellent organizational and communication skills.

Responsibilities

• Find, hire and train a top talent team that is fitness minded and understands customer service.
• Manage the Front Desk, Studio team, Recovery staff, and Janitorial departments.
• Greet, welcome, and assist members in using the facility.
• Arrange and manage scheduling for operations staff.
• Assist in all aspects of running a clean and profitable club through team by working with all managers and team members to accomplish this.
• Must be willing to learn the art of selling fitness and studio classes.
• Ensure that your team can communicate studio concepts.
• Passionate about community outreach and help the studio director in planning in studio events.
• Collaborate with other club departments daily to ensure alignment across functions.
• Generate new clients and encourage the team to do the same.
• Eager to continue to learn about management skills development.
• Ability to work nights and weekends, as may be needed.
• Other tasks and duties as may be assigned day to day.

Skills

Team leadership

Customer service

Communication

Problem solving

Sales ability

Job description

Where you’re not defined by one dimension. Where your favorite class is the next one. Where limits are only suggestions. Where you can do it all without going everywhere to do it.

Club Studio is comprised of five innovative boutique fitness studios that are carefully curated to create a unique member experience, along with plenty of free weights, strength and cardio areas, functional and personal training area, and more. This is where your unlimited boutique studio classes and your state-of-the art gym collided. Fitness in a class of its own.

You are passionate about health, wellness, and helping others achieve their fitness goals. You look to give every effort to deliver a first-class experience to our members. You are driven to achieve predetermined goals. You are solution oriented. You accept winning humbly and take loses as an opportunity to learn and improve. You are a team builder with a track record of successes. You are a mentor. You champion our industry and are knowledgeable and aware of competition, and what is happening around your business. You are community minded and know how to build relationships outside of the actual business. You are at the top of your game in customer service, and you have the background and experience to prove it.

RESPONSIBILITIES:

• Find, hire and train a top talented team that is fitness minded and understands customer service.
• Manage the Front Desk, Studio team, Recovery staff, and Janitorial departments.
• Greet, welcome, and assist members in using the facility.
• Arrange and manage scheduling for operations staff.
• Assist in all aspects of running a clean and profitable club through team by working with all managers and team members to accomplish this.
• Must be willing to learn the art of selling fitness and studio classes.
• Ensure that your team can communicate studio concepts.
• Passionate about community outreach and help the studio director in planning in studio events.
• Collaborate with other club departments daily to ensure alignment across functions.
• Generate new clients and encourage the team to do the same.
• Eager to continue to learn about management skills development.
• Ability to work nights and weekends, as may be needed.
• Other tasks and duties as may be assigned day to day.

QUALIFICATIONS:

• Fitness industry experience and passion.
• Ability to work full time position (typically 40 hours/week).
• Experience motivating a team.
• Excellent organizational and communication skills and quick to problem solve.
• Passionate about growing your career in fitness and health with Club Studio.

THE PERKS:

• Qualified applicants receive competitive pay, commission, and health benefits.
• Career advancement opportunities beyond current position.
• Bonus opportunities
• Free employee membership

BENEFITS:

• Health insurance
• Vision insurance

Interested in learning more?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, sex, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected basis or characteristic.

Any conditional offer of employment is contingent upon review of the applicant’s criminal history.