Operations Management Internships

Michigan’s Adventure; Michigan; On-site; USD 21,000 - 30,000; Full time

Job summary

Michigan's Adventure is seeking motivated college students to develop leadership and management skills through hands-on operational experience in Waterpark Operations, Ride Operations, Park Services Management and Food & Beverage Management.

Interns will work directly with park leaders and department teams to support daily operations, staffing, training, guest service, safety, and associate engagement while helping create memorable experiences for guests.

Qualifications

• Must be at least 18 years old.
• Currently enrolled in a college or university.
• Pursuing a degree in a related field.
• Strong communication, organizational, and customer service skills.
• Ability to work nights, weekends, and holidays as needed.
• Paid Internship
• Professional Development Events
• Free Park Admission
• Complimentary Park Tickets
• Potential College Credit
• Mentorship from experienced leaders

Responsibilities

• Assist department leaders with daily operations and administrative functions.
• Support staffing, scheduling, training, and associate development initiatives.
• Help ensure exceptional guest service and operational excellence.
• Participate in operational audits, inspections, and performance evaluations.
• Assist with reporting and business administration tasks.
• Collaborate with multiple departments to support park-wide initiatives.
• Gain hands-on leadership experience in a fast-paced entertainment environment

Skills

Communication skills

Organizational skills

Customer service skills

Leadership potential

Education

Enrolled in college/university

Pursuing a related degree

Job description

• 4750 North Whitehall Road, Muskegon, MI 49445, USA

Michigan's Adventure is seeking motivated college students interested in developing leadership and management skills through hands-on operational experience. Our Operations Management Internship Program offers opportunities in Waterpark Operations , R ide Operations , Park Services Management and Food & Beverage Management .

Interns will work directly with park leaders and department management teams to support daily operations, staffing, training, guest service, safety, and associate engagement while helping create memorable experiences for our guests.

This is an internship opportunity for spring and summer of 2027.

Internship s Avai la ble

• Waterpark Operations
  • Assist with daily waterpark operations, training initiatives, guest service programs, and administrative support.
• Ride Operations
  • Support attraction operations, safety compliance, scheduling, and associate development.
• Park Services Management
  • Help lead cleanliness, appearance, and operational excellence initiatives throughout the park.
• Food & Beverage Management
  • Gain experience in restaurant operations, staffing, training, scheduling, and guest service.

Responsibilities

• Assist department leaders with daily operations and administrative functions.
• Support staffing, scheduling, training, and associate development initiatives.
• Help ensure exceptional guest service and operational excellence.
• Participate in operational audits, inspections, and performance evaluations.
• Assist with reporting and business administration tasks.
• Collaborate with multiple departments to support park-wide initiatives.
• Gain hands-on leadership experience in a fast-paced entertainment environment.

Preferred Majors

• Business Administration
• Operations Management
• Hospitality & Tourism Management
• Recreation Management
• Food Service Management
• Marketing
• Communications
• Related fields

Qualifications

• Must be at least 18 years old.
• Currently enrolled in a college or university.
• Pursing a degree in a related field.
• Strong communication , organizational, and customer service skills.
• Ability to work nights, weekends, and holidays as needed.
• Valuable hands-on experience and networking opportunities
• Paid Internship
• Professional Development Events
• Free Park Admission
• Complimentary Park Tickets
• Potential College Credit
• Mentorship from experienced leaders

Build your leadership skills while helping create unforgettable guest experiences at Michigan's Adventure!

Equal Opportunity Employer

Michigan's Adventure is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law.