Information Technology (IT) Internship

Michigan’s Adventure; Michigan; On-site; USD 13,000 - 20,000; Part time

Benefits offered by this job

Park admission

Employee perks

Park tickets

Job summary

Michigan's Adventure in Muskegon, MI is seeking an Information Technology Intern to support the park's technology systems. This paid internship offers hands-on experience with technical support, network infrastructure, hardware deployment, system administration, and end-user assistance in a fast-paced environment.

You will assist with setup and maintenance of computers, POS systems, printers, mobile devices, and ticketing equipment; support network wiring; provide help desk support; and learn

Qualifications

• Must be at least 18 years old.
• Currently enrolled in or recently completed a college degree or certification program.
• Basic knowledge of computer hardware, networking fundamentals, and Windows/macOS systems.
• Strong problem-solving, communication, and customer service skills.
• Ability to work independently and as part of a team.
• Comfortable working outdoors and lifting up to 30 pounds of equipment.
• Available to work evenings, weekends, and holidays as needed.

Responsibilities

• Assist with setup, maintenance, and troubleshooting of computers, POS systems, printers, mobile devices, and ticketing equipment.
• Support network infrastructure including wireless access points and switches.
• Provide help desk support to associates across multiple park departments.
• Assist with user account administration, system security, and technology documentation.
• Maintain IT inventory records and support hardware deployments.
• Learn how technology supports daily park operations and guest experiences.

Skills

Problem solving

Communication

Customer service

Education

Information Technology

Computer Science

Cybersecurity

Information Systems

Computer Information Systems

Software Engineering

Data Analytics

Related Technical Fields

Tools

Windows OS

macOS

Job description

• 4750 North Whitehall Road, Muskegon, MI 49445, USA

Michigan's Adventure is seeking a motivated Information Technology Intern to help support the technology systems that power our amusement and water park operations. This paid internship offers hands‑on experience with technical support, network infrastructure, hardware deployment, system administration, and end‑user support in a unique, fast‑paced environment.

This is an internship opportunity for spring and summer of 2027.

Responsibilities

• Assist with setup, maintenance, and troubleshooting of computers, POS systems, printers, mobile devices, and ticketing equipment.
• Support network infrastructure including wireless access points and switches.
• Provide help desk support to associates across multiple park departments.
• Assist with user account administration, system security, and technology documentation.
• Maintain IT inventory records and support hardware deployments.
• Learn how technology supports daily park operations and guest experiences.

Preferred Majors

• Information Technology
• Computer Science
• Cybersecurity
• Information Systems
• Computer Information Systems (CIS)
• Software Engineering
• Data Analytics
• Related Technical Fields

Qualifications

• Must be at least 18 years old.
• Currently enrolled in or recently completed a college degree or certification program.
• Basic knowledge of computer hardware, networking fundamentals, and Windows/macOS systems.
• Strong problem-solving, communication, and customer service skills.
• Ability to work independently and as part of a team.
• Comfortable working outdoors and lifting up to 30 pounds of equipment.
• Available to work evenings, weekends, and holidays as needed.

What You'll Gain

• Paid internship opportunity (or academic credit, if applicable).
• Hands‑on technical experience in a real‑world IT environment.
• Mentorship from experienced IT professionals.
• Exposure to networking, hardware support, systems administration, and troubleshooting.
• Professional development and networking opportunities.
• Complimentary park admission, employee perks , and park tickets.

Launch your IT career while helping keep the technology behind the fun running at Michigan's Adventure!

Equal Opportunity Employer

Michigan's Adventure is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law.