Operations Leadership Trainee

Ryder; Atlanta (GA); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Ryder is seeking an Operations Management Trainee in the Atlanta area to support shop management, drive cost savings, and improve customer retention. You will work across Operations, Asset Management, Sales, Quality, and Rental to optimize processes and outcomes.

The role requires a Bachelor's degree and at least one year in customer service with issue-resolution experience, plus strong PC skills (Excel/Word). Relocation within the unit is required after training.

Qualifications

• Bachelor's degree required.
• 1 year or more in customer service with issues resolution experience preferred.
• Strong PC knowledge, including spreadsheet and word processing packages; Advanced.
• Basic understanding of Business Finance, controls and metrics; Beginner.

Responsibilities

• Support shop management and assist in cost savings and metrics-based initiatives.
• Coordinate cross-functionally across Operations, Asset Management, Sales, Quality, and Rental.
• Maintain quality customer interface and proactive issue resolution.
• Oversee PM scheduling, breakdowns, and vehicle status updates; support technician planning.
• Collaborate with Maintenance, Asset Management, Sales and Marketing to ensure satisfaction.

Skills

Customer management

Communication

Multi-tasking

Organized

Mechanical skills

Relationship building

Independent work

Team player

Education

Bachelor's Degree

Tools

Excel

Word

Job description

Ryder is seeking an Operations Management Trainee in the Atlanta area to support shop management, drive cost savings, and improve customer retention. You will work across Operations, Asset Management, Sales, Quality, and Rental to optimize processes and outcomes.

The role requires a Bachelor's degree and at least one year in customer service with issue-resolution experience, plus strong PC skills (Excel/Word). Relocation within the unit is required after training.