Operations Leader: Warehouse & Tech Refurbishment

PCs for People; Denver (CO); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Flexible PTO

Paid holidays

Job summary

PCs for People is seeking an Operations Manager to lead warehouse and refurbishment operations in the local market, ensuring compliance with R2/NAID and ISO standards while driving inventory efficiency and staff development.

You will oversee P&L accountability, coordinate with impact teams, and manage vendor relationships to optimize device reuse and revenue generation across channels.

Qualifications

• 5+ years in warehouse, tech refurbishment, or operational experience.
• Familiarity with e-waste, R2/NAID compliance, and ISO 14001/45001 standards.
• Strong inventory management, staff development, and vendor coordination experience.
• Proven success leading teams and driving operational KPIs.
• Passion for digital equity, sustainability, and scalable community impact.
• Strong analytical thinking, attention to detail, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to meet deadlines and work independently in a fast-paced, changing environment.
• Must be flexible, self-motivated, and adaptable.

Responsibilities

• Serve as the primary operations leader for the local market, overseeing warehouse, refurbishment, retail, surplus, and logistics activities.
• Align local operations with national objectives and SOPs developed in coordination with the operations leadership team
• Implement and maintain warehouse, technology, and e-waste management procedures.
• Ensure consistent execution of organizational policies, certifications, and standards (R2, NAID, ISO, DOT).
• Lead local staff to achieve KPIs for device reuse, inventory throughput, e-waste management, and facility performance.
• Maintain P&L accountability for the market, including e-waste commodity revenue, computer refurbishment, and surplus/e-commerce sales.
• Champion strategies that increase device reuse, improve intake sorting, and reduce unnecessary recycling.
• Monitor performance metrics and proactively identify opportunities for improvement.
• Coordinate with Community Impact and Enterprise Partnerships teams for client pickups and bulk orders.
• Monitor vendor compliance and ensure environmental certifications.
• Oversee procurement and availability of operational supplies.
• Directly supervise warehouse associates, technicians, drivers, and volunteers.
• Lead onboarding and training of new staff and provide ongoing development opportunities.
• Conduct regular team meetings and daily huddles to reinforce expectations.
• Integrate volunteer labor and workgroups into daily operations.

Skills

Warehouse operations

Staff development

Vendor coordination

Inventory management

Analytical thinking

Communication skills

Job description

PCs for People is seeking an Operations Manager to lead warehouse and refurbishment operations in the local market, ensuring compliance with R2/NAID and ISO standards while driving inventory efficiency and staff development.

You will oversee P&L accountability, coordinate with impact teams, and manage vendor relationships to optimize device reuse and revenue generation across channels.