Operations Leader - Warehouse & Print Production

Hummel Pro North America; Hickory (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

hummel North America is seeking an Operations Manager to lead our warehouse and print production operations in a fast-paced environment. This role reports to the Director of Distribution and focuses on daily execution, staff development, and safe, accurate order fulfillment.

The ideal candidate has 3–5 years of operations leadership experience, deep knowledge of WMS and ERP systems, and a track record in KPI-driven process improvements.

Qualifications

• High school diploma or equivalent required; bachelor’s in a related field preferred.
• 3–5 years of operations leadership experience in warehouse, distribution, or manufacturing.
• Experience leading supervisors or team leaders.
• Experience with Warehouse Management Systems (WMS).
• Experience with ERP systems such as Microsoft Dynamics 365 Business Central or similar.
• Experience developing, tracking, and communicating operational KPIs.
• Knowledge of inventory management, cycle counting, and inventory control best practices.
• Experience with shipping software such as ShipStation, UPS WorldShip, FedEx Ship Manager, or similar platforms.

Responsibilities

• Lead day-to-day warehouse and print production operations to fulfill orders accurately and on time.
• Provide leadership to 2–3 salaried supervisors overseeing warehouse and production staff.
• Spend most of the day on the warehouse floor coaching employees and removing obstacles.
• Prioritize workloads and adjust staffing to meet demand.
• Collaborate with Sales, Customer Service, Purchasing, and others to ensure service and execution.

Skills

Leadership

WMS

ERP (Dynamics 365 BC)

KPIs & metrics

Inventory control

ShipStation

UPS WorldShip

FedEx Ship Manager

People leadership

Education

Bachelor's degree in Supply Chain/Business/Operations

Tools

Microsoft Dynamics 365 BC

Job description

hummel North America is seeking an Operations Manager to lead our warehouse and print production operations in a fast-paced environment. This role reports to the Director of Distribution and focuses on daily execution, staff development, and safe, accurate order fulfillment.

The ideal candidate has 3–5 years of operations leadership experience, deep knowledge of WMS and ERP systems, and a track record in KPI-driven process improvements.