Operations Leader: Process, Safety & Growth

Goodale-Enterprises-1; Grand Rapids (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Goodale Enterprises in Grand Rapids, MI, is seeking an Operations Manager to lead day-to-day operations, improve efficiency, ensure safety, and align with senior leadership on strategic initiatives. The role partners with the General Manager to oversee administrative and HR functions, monitor performance, and build high-performing teams.

The ideal candidate has strong business judgment, integrity, and a proactive, solutions-oriented mindset.

Qualifications

• Minimum of 8 years of business experience with progressively increasing leadership responsibilities.
• Self-motivated and able to develop, execute, and follow through on business plans.
• Strong leadership, sound judgment, integrity, and decisive decision-making.
• Knowledge of advanced business planning, operational strategy, and regulatory requirements.
• Strong data analysis, performance metrics, and reporting skills.
• Ability to diagnose operational issues quickly, identifying root causes and challenges.

Responsibilities

• Promote and reinforce the company’s culture, mission, vision, and core values
• Champion safety awareness, accident prevention, and employee engagement in a safe work environment
• Analyze internal operations to identify opportunities for process improvement, increased efficiency, and enhanced performance
• Implement business strategies and operational plans that align with short- and long-term objectives developed in collaboration with the General Manager
• Monitor performance using tracking tools and key metrics; take corrective action as needed and prepare detailed updates, reports, and forecasts
• Oversee Human Resources functions of the business
• Support daily operations, to ensure trucking company is responsive and follows through on commitments
• Manage projects and track schedules of service, equipment and general maintenance planning
• Ensure compliance with applicable national, state, and local business regulations, and take appropriate corrective action when necessary
• Other tasks and duties as required

Skills

Leadership

Strategic planning

Data analysis

Safety compliance

Project management

Communication

Tools

Reporting tools

Job description

Goodale Enterprises in Grand Rapids, MI, is seeking an Operations Manager to lead day-to-day operations, improve efficiency, ensure safety, and align with senior leadership on strategic initiatives. The role partners with the General Manager to oversee administrative and HR functions, monitor performance, and build high-performing teams.

The ideal candidate has strong business judgment, integrity, and a proactive, solutions-oriented mindset.