Operations Leader, LOD Practice (Hybrid)

FMI; Denver (CO); Hybrid; USD 131,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

Long-term disability

401(k)

PTO

Parental leave

Job summary

FMI’s Leadership and Organizational Development Practice is hiring a Business Operations Manager to partner with LOD leadership, execute strategic priorities, and strengthen operations to support growth. This is a full-time hybrid role based in Denver, CO or Raleigh, NC, with travel across the United States.

The position emphasizes building structure, improving processes, and using data to inform leadership decisions, under a base salary of $145,000 plus annual bonus.

Qualifications

• Bachelor’s degree required.
• 5+ years of experience in business operations, practice management, program management, internal consulting, or related field.
• Experience building and improving operational processes and systems.
• Strong analytical, organizational, and project management skills.
• Ability to manage multiple priorities and influence stakeholders without formal authority.
• Comfortable working in a growing environment with evolving priorities.
• Experience with Salesforce, reporting platforms, or business intelligence tools is beneficial.
• Willingness to travel throughout the United States.

Responsibilities

• Coordinate strategic priorities, track progress, and drive follow-through across the practice.
• Improve staffing and workforce planning by connecting consultant capacity with project demand.
• Partner with Talent Acquisition to support hiring needs and improve hiring and onboarding processes.
• Manage and improve recurring practice operations, systems, and workflows.
• Develop reporting and dashboards that provide visibility into staffing, performance, and business needs.
• Identify opportunities to simplify processes, improve efficiency, and strengthen how the practice operates.
• Build alignment across stakeholders and keep priorities moving forward.

Skills

Analytical skills

Organizational skills

Project management

Business operations

Education

Bachelor’s degree

Tools

Salesforce

BI tools

Job description

FMI’s Leadership and Organizational Development Practice is hiring a Business Operations Manager to partner with LOD leadership, execute strategic priorities, and strengthen operations to support growth. This is a full-time hybrid role based in Denver, CO or Raleigh, NC, with travel across the United States.

The position emphasizes building structure, improving processes, and using data to inform leadership decisions, under a base salary of $145,000 plus annual bonus.