Operations Leader: Lead People, Elevate Guest Experience

Bibibop; Columbus (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Leadership Development

Semi-annual Reviews

Free Meals

Flexible hours

Community Engagement

Benefits Package

Competitive pay & tips

Job summary

BIBIBOP, a regional fast-casual concept in Columbus, Ohio, seeks an Operations Leader to drive daily restaurant performance and guest satisfaction. You will coach staff, optimize processes, and uphold quality, safety, and service standards across shifts.

Work with the General Manager to manage scheduling, inventory, and improvements, ensuring a smooth, high-energy operation with opportunities for growth and competitive pay with tips.

Qualifications

• Must be at least 18 years old.
• Two years of experience in a management or leadership role within a restaurant or retail environment preferred.
• Ability to stand for long periods and lift up to 50 lbs.
• Must have authorization to work in the U.S.
• Valid Driver’s License required.

Responsibilities

• Support the General Manager in overseeing all aspects of restaurant operations.
• Lead and motivate team members to deliver Bibibop’s signature service and quality.
• Manage scheduling, inventory, and operational processes to ensure smooth and efficient operations.
• Uphold company policies, procedures, and health/safety standards.
• Address guest feedback with professionalism, ensuring a positive resolution.
• Assist in training and developing team members to reach their full potential.
• Maintain a clean, organized, and safe work environment.
• Ensure consistent food quality, preparation, and presentation.

Skills

Leadership

Operational expertise

Guest-centric mindset

Adaptability

Attention to detail

Dependability

Communication

Schedule flexibility

Job description

BIBIBOP, a regional fast-casual concept in Columbus, Ohio, seeks an Operations Leader to drive daily restaurant performance and guest satisfaction. You will coach staff, optimize processes, and uphold quality, safety, and service standards across shifts.

Work with the General Manager to manage scheduling, inventory, and improvements, ensuring a smooth, high-energy operation with opportunities for growth and competitive pay with tips.