Operations Leader: Lead, Grow & Elevate Guest Experience

Bibibop; Cary (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Leadership Development

Semi-annual Reviews

Free Meals

Flexible hours

Community Engagement

Benefits Package

Competitive pay

Job summary

BIBIBOP is seeking an Operations Leader to join our team and help manage daily restaurant operations. You’ll partner with the General Manager to drive guest satisfaction and service excellence while mentoring staff across shifts.

The role requires strong leadership, operational knowledge, and a flexible schedule to cover evenings, weekends, and holidays as needed. We offer growth opportunities and a supportive team environment.

Qualifications

• Must be at least 18 years old.
• Two years in a management or leadership role within a restaurant or retail environment preferred.
• Ability to stand for long periods and lift up to 50 lbs.
• Must have Authorization to work in the U.S.
• Valid Driver’s License required

Responsibilities

• Support the General Manager in overseeing all restaurant operations.
• Lead and motivate team members to deliver Bibibop’s signature service and quality.
• Manage scheduling, inventory, and operational processes for smooth operations.
• Uphold company policies, procedures, and health/safety standards.
• Address guest feedback professionally and resolve issues.
• Assist in training and developing team members to reach their potential.
• Maintain a clean, organized, and safe work environment.
• Ensure consistent food quality, preparation, and presentation.

Skills

Leadership

Operations

Guest focus

Adaptability

Attention to detail

Dependability

Communication

Schedule flexibility

Job description

BIBIBOP is seeking an Operations Leader to join our team and help manage daily restaurant operations. You’ll partner with the General Manager to drive guest satisfaction and service excellence while mentoring staff across shifts.

The role requires strong leadership, operational knowledge, and a flexible schedule to cover evenings, weekends, and holidays as needed. We offer growth opportunities and a supportive team environment.