Operations Leader: Growth, Service & Culture

WhiteWater Express Car Wash; Ionia Township (MI); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Performance-based bonus

Health benefits

Paid time off

401(k) Retirement Plan with Company 1:

Company-Paid Life Insurance

Career advancement

Free Weekly Car Washes

Job summary

WhiteWater Express Car Wash in Michigan is seeking a General Manager to lead location operations, drive revenue, ensure safety, and foster a positive team culture. You will oversee staff development, hiring, training, and performance management to deliver top-level customer service.

The role requires a hands-on leader who can manage payroll, maintain standards, and optimize KPI-driven results while partnering with the Area Director for strategic guidance.

Qualifications

• High school diploma or equivalent required; experience considered.
• 1–3 years of management experience in retail or hospitality.
• Experience supervising 8–12 employees; hiring, training, scheduling, and performance mgmt.

Responsibilities

• Lead day-to-day operations and drive revenue growth.
• Oversee staff development, safety, and service standards.
• Manage payroll tasks and hiring processes.
• Utilize KPI tools and BI dashboards to monitor performance.

Skills

Leadership

Sales acumen

Communication

Multitasking

Education

High school diploma

Tools

Microsoft Office

Google Workspace

POS systems

Job description

WhiteWater Express Car Wash in Michigan is seeking a General Manager to lead location operations, drive revenue, ensure safety, and foster a positive team culture. You will oversee staff development, hiring, training, and performance management to deliver top-level customer service.

The role requires a hands-on leader who can manage payroll, maintain standards, and optimize KPI-driven results while partnering with the Area Director for strategic guidance.