Operations Leader & Growth Partner in Funeral Services

NorthStar Memorial Group; Fort Myers (FL); On-site; USD 150,000 - 190,000; Full time

Job summary

NorthStar Memorial Group seeks a Managing Partner of Operations to lead Fort Myers Memorial Gardens Funeral Home & Cemetery in Fort Myers, Florida. You will oversee funeral home and cemetery operations, build a high-performing team, and drive growth with integrity and purpose.

This role emphasizes entrepreneurial leadership, accountability, and community engagement, with a focus on delivering exceptional services to Southwest Florida families.

Qualifications

• 5+ years of business or military leadership experience.
• Proven ability to translate strategy into execution.
• Strong analytical, financial, and problem-solving skills.
• Experience leading, coaching, and developing teams.
• Hands-on leadership style with ownership mindset.

Responsibilities

• Lead the funeral home and cemetery operations, ensuring operational excellence, regulatory compliance, and a superior experience for families.
• Drive growth and profitability by owning location performance and achieving case volume, revenue, and business objectives.
• Build a winning team by recruiting, coaching, developing, and inspiring employees while modeling NorthStar’s mission and values.
• Create a culture of accountability through clear expectations and collaborative, continuous improvement practices.
• Think like an owner by understanding the full operation, identifying opportunities, solving problems, and making sound decisions.
• Be a visible community leader by building relationships with churches, hospitals, senior-living communities, and civic groups.

Skills

Leadership

Team development

Strategic thinking

Financial acumen

Operational management

People management

Microsoft Office

Tools

Microsoft Office

Job description

NorthStar Memorial Group seeks a Managing Partner of Operations to lead Fort Myers Memorial Gardens Funeral Home & Cemetery in Fort Myers, Florida. You will oversee funeral home and cemetery operations, build a high-performing team, and drive growth with integrity and purpose.

This role emphasizes entrepreneurial leadership, accountability, and community engagement, with a focus on delivering exceptional services to Southwest Florida families.