Managing Partner, Operations

NorthStar Memorial Group; Fort Myers (FL); On-site; USD 150,000 - 190,000; Full time

Job summary

NorthStar Memorial Group seeks a Managing Partner of Operations to lead Fort Myers Memorial Gardens Funeral Home & Cemetery in Fort Myers, Florida. You will oversee funeral home and cemetery operations, build a high-performing team, and drive growth with integrity and purpose.

This role emphasizes entrepreneurial leadership, accountability, and community engagement, with a focus on delivering exceptional services to Southwest Florida families.

Qualifications

• 5+ years of business or military leadership experience.
• Proven ability to translate strategy into execution.
• Strong analytical, financial, and problem-solving skills.
• Experience leading, coaching, and developing teams.
• Hands-on leadership style with ownership mindset.

Responsibilities

• Lead the funeral home and cemetery operations, ensuring operational excellence, regulatory compliance, and a superior experience for families.
• Drive growth and profitability by owning location performance and achieving case volume, revenue, and business objectives.
• Build a winning team by recruiting, coaching, developing, and inspiring employees while modeling NorthStar’s mission and values.
• Create a culture of accountability through clear expectations and collaborative, continuous improvement practices.
• Think like an owner by understanding the full operation, identifying opportunities, solving problems, and making sound decisions.
• Be a visible community leader by building relationships with churches, hospitals, senior-living communities, and civic groups.

Skills

Leadership

Team development

Strategic thinking

Financial acumen

Operational management

People management

Microsoft Office

Tools

Microsoft Office

Job description

Lead an established Southwest Florida location. Build a high-performing team. Make an impact that matters.

NorthStar Memorial Group is seeking an exceptional Managing Partner of Operations to lead Fort Myers Memorial Gardens Funeral Home & Cemetery in Fort Myers, Florida.

This opportunity is designed for a true business and people leader with strong operational acumen, a passion for developing teams, and the ability to drive results with integrity and purpose.

Fort Myers Memorial Gardens has been serving families in Southwest Florida since 1954, providing funeral, cremation, and cemetery services from a beautifully landscaped property in the heart of Fort Myers. The location has built a longstanding presence in the community and serves families across Southwest Florida.

At NorthStar, our collaborative Managing Partner structure empowers leaders to think and act like owners. You’ll have the opportunity to make a lasting impact on families, your team, the community, and the performance of the business while championing the entrepreneurial spirit that defines our organization.

As Managing Partner, you will be accountable for the success of the funeral home and cemetery operations. You’ll set the vision, establish clear and achievable goals, develop your people, and create an environment where every team member understands how their contribution drives growth and long-term success.

Dedication is valued here. Potential is recognized. Ethical leadership is celebrated.

Why Fort Myers?

This is more than an opportunity to lead an outstanding business. It’s an opportunity to build a career and life in Southwest Florida.

Known as the “City of Palms,” Fort Myers combines Gulf Coast natural beauty with economic opportunity, recreation, and a strong sense of community. The Greater Fort Myers area offers access to beaches and surrounding destinations including Sanibel, Captiva, Cape Coral, Estero, and Naples, while the regional business community stretches throughout Southwest Florida.

For a leader considering relocation, Fort Myers offers the opportunity to pair meaningful executive-level responsibility with the lifestyle and outdoor amenities that make Florida’s Gulf Coast such an attractive place to call home.

What You’ll Do:

• Lead the business. Oversee funeral home and cemetery operations, ensuring operational excellence, regulatory compliance, and an exceptional experience for every family we serve.
• Drive growth and profitability. Own location performance and achieve case volume, revenue, and business objectives through disciplined execution and leadership.
• Build a winning team. Recruit, coach, develop, and inspire employees while modeling NorthStar’s mission, values, and leadership standards.
• Create a culture of accountability. Establish clear expectations and foster an environment built around collaboration, ownership, continuous improvement, and results.
• Think like an owner. Understand the complete operation, identify opportunities, solve problems, and make sound business decisions that position the location for sustainable growth.
• Be a visible community leader. Build relationships with churches, hospitals, senior-living communities, veterans' organizations, civic groups, and community partners throughout the Fort Myers area.
• Strengthen an established legacy. Continue building upon Fort Myers Memorial Gardens' longstanding presence as a trusted provider to Southwest Florida families.

What You Bring:

• 5+ years of business or military leadership experience, with demonstrated understanding of both sales and operational management (cemetery and funeral experience preferred)
• Strong business acumen and the ability to translate strategy into execution
• Proven success leading, coaching, and developing teams
• Strong analytical, financial, and problem-solving capabilities
• A track record of creating accountability while building engaged, high-performing teams
• The confidence to make decisions, address challenges, and take ownership of results
• A hands-on leadership style with the ability to move seamlessly between strategic thinking and day-to-day execution
• Strong relationship‑building and community engagement skills
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint

Why NorthStar?

At NorthStar Memorial Group, we believe great leaders build great teams, and great teams create extraordinary experiences for families.

Our Managing Partners aren't simply asked to manage an operation. They are empowered to lead the business.

You’ll have the autonomy and accountability to influence performance, develop talent, strengthen community relationships, and build upon the legacy of an established Southwest Florida location, backed by the resources and support of a collaborative organization.

If you’re a proven leader who wants the opportunity to operate like an owner, develop people, grow a business, and make a meaningful difference in the community you serve, we’d like to meet you.

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.