Operations Leader & Growth Architect — Fort Myers

Northstar-Memorial-Group; Fort Myers (FL); On-site; USD 170,000 - 230,000; Full time

Job summary

NorthStar Memorial Group seeks a Managing Partner of Operations to lead Fort Myers Memorial Gardens Funeral Home & Cemetery in Fort Myers, Florida. The role combines strategic leadership with hands-on execution to grow a trusted community pillar in Southwest Florida.

You will build and mentor a high-performing team, ensure exceptional family experiences, and drive profitability while maintaining ethical leadership and accountability across the operation.

Qualifications

• 5+ years of business or military leadership experience.
• Strong business acumen and the ability to translate strategy into execution.
• Proven success leading, coaching, and developing teams.
• Strong analytical, financial, and problem-solving capabilities.
• A track record of creating accountability while building engaged, high-performing teams.
• Hands-on leadership style with ability to move between strategy and day-to-day execution.
• Strong relationship-building and community engagement skills.
• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Lead the business: oversee funeral home and cemetery operations with focus on excellence and regulatory compliance.
• Drive growth and profitability: achieve case volume, revenue, and objectives through disciplined execution.
• Build a winning team: recruit, coach, develop, and inspire staff while upholding NorthStar’s mission and values.
• Create a culture of accountability: set expectations and foster collaboration and continuous improvement.
• Think like an owner: understand operations, identify opportunities, and make sound decisions for sustainable growth.
• Be a visible community leader: build relationships with churches, hospitals, veteran organizations, and civic groups in Fort Myers.
• Strengthen an established legacy: enhance the legacy of Fort Myers Memorial Gardens for Southwest Florida families.

Skills

Leadership

Team Building

Operational Management

Strategic Planning

Community Engagement

Financial Acumen

Microsoft Office

Tools

Microsoft Office

Job description

NorthStar Memorial Group seeks a Managing Partner of Operations to lead Fort Myers Memorial Gardens Funeral Home & Cemetery in Fort Myers, Florida. The role combines strategic leadership with hands-on execution to grow a trusted community pillar in Southwest Florida.

You will build and mentor a high-performing team, ensure exceptional family experiences, and drive profitability while maintaining ethical leadership and accountability across the operation.