Operations Leader for Growth & Client Experience

Misty Stathos - State Farm Agent; Lexington (SC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Job summary

Misty Stathos - State Farm Agent is seeking a Director of Operations to run the day-to-day in a fast-moving State Farm agency. You will lead the team, tighten processes, and ensure compliant, client-focused service while supporting growth and retention goals.

You will manage daily operations, oversee administration, and partner with the owner on strategic initiatives to boost performance and outcomes for clients and the agency.

Qualifications

• Leadership experience in business or office management.
• Excellent communication and problem-solving skills.
• Strong attention to detail and follow-through.
• Ability to obtain state insurance licenses.

Responsibilities

• Lead daily operations, guide team workflow and performance.
• Oversee administrative and compliance procedures and renewals.
• Track progress toward business objectives and improve processes.
• Collaborate with the agent to implement strategic initiatives and drive growth.

Skills

Leadership experience

Excellent communication

Problem-solving

Attention to detail

State insurance licenses

Job description

Misty Stathos - State Farm Agent is seeking a Director of Operations to run the day-to-day in a fast-moving State Farm agency. You will lead the team, tighten processes, and ensure compliant, client-focused service while supporting growth and retention goals.

You will manage daily operations, oversee administration, and partner with the owner on strategic initiatives to boost performance and outcomes for clients and the agency.