Agency Leader: Growth, Customer Experience & Operations

Mitchel Davis - State Farm Agent; Temple (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Mitchel Davis - State Farm Agent in Temple, TX, is seeking a motivated individual to join as an Agency Manager. In this role, you will oversee daily operations, provide coaching to team members, and ensure compliance with policies while contributing to community engagement.

The ideal candidate should have strong leadership skills, a commitment to customer service, and a desire for growth. Join a close-knit team where you can make a positive impact and advance your career within the agency.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Track and analyze business metrics to support growth objectives.

Skills

Leadership

Communication

Problem-solving

Customer service

Organization

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

At Mitchel Davis State Farm Agency, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.We are a close-knit 3 person office team. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

We are seeking a motivated team member to provide leadership within the office and oversee business development, customer engagement, and operational processes. The role contributes to office performance goals and supports long-term customer relationships.

You May Be a Great Fit as an Agency Manager at Mitchel Davis State Farm Agency if:

• You take ownership and follow through until the issue is fully resolved.
• You communicate clearly and confidently, even when the situation is stressful or urgent.
• You thrive on solving problems and aren’t afraid to dig in, investigate, and get answers.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.
• This role is designed for someone who wants to grow into a leadership position of Office Manager.
• First 60–90 days = ramp period
  
  
• Base depends on experience
  
  
• Commission + bonus structure
  
  
• Promotion path to Office Manager for qualified applicants
  
  

Location Address: 1 North 29th St Temple, TX 76504

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.
• Sales and quoting of both commercial and personal lines P&C as well as Life.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred.
• Must be able to obtain applicable state insurance licenses.