Growth-Focused Operations Leader

Mattmedley; Rome (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

Paid time off

Bonus based on performance

Job summary

Mattmedley in Rome, GA seeks an Operations Manager to lead our State Farm agent team, improve processes, grow the business, and boost the customer experience.

This hands-on leadership role requires developing people, coaching, onboarding new hires, and keeping goals and metrics visible to drive success.

Compensation ranges from $60,000 to $90,000 per year with benefits such as health and vision insurance, a 401(k), paid time off, and performance-based bonus.

Qualifications

• Excellent leadership and coaching abilities.
• Strong organization with multiple priorities.
• Excellent communication and relationship-building skills.
• Proactive, solutions-oriented with follow-through.
• Experience in insurance, financial services, or management preferred.
• Willing to obtain and maintain licenses.

Responsibilities

• Coordinate workflows for claims follow-up, onboarding, retention.
• Onboard new hires, coach and train team, reinforce best practices.
• Track agency goals and performance metrics.
• Manage marketing ROI and lead generation.
• Lead by example with strong work ethic and accountability.
• Master insurance review processes for key customers.
• Support financial services goals and pursue retirement planning licenses.

Skills

Leadership

Organization

Communication

Coaching

Metrics

Licensing

Job description

Mattmedley in Rome, GA seeks an Operations Manager to lead our State Farm agent team, improve processes, grow the business, and boost the customer experience.

This hands-on leadership role requires developing people, coaching, onboarding new hires, and keeping goals and metrics visible to drive success.

Compensation ranges from $60,000 to $90,000 per year with benefits such as health and vision insurance, a 401(k), paid time off, and performance-based bonus.