Operations Leader — Federal IT & Multi-Site Delivery

ASM Research, An Accenture Federal Services Company

Atlanta (GA)

On-site

USD 71,000 - 154,000

Full time

14 days+
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Job summary

ASM Research is seeking an Operations Manager – DDLC Support to lead day-to-day delivery across multiple workstreams and sites. You will plan, coordinate, and optimize activities to meet contract objectives, SLAs, and quality standards.

You will manage a dispersed workforce, subcontractors, and ongoing procurement while ensuring compliance with federal contracting standards and security requirements. A US-residency and active clearance are required.

Qualifications

  • Bachelor’s degree in Business, Information Technology, Operations Management, or equivalent experience.
  • 8+ years of IT/operations project/program management across multi-site/delivered scope.
  • Experience managing Federal contracts or large enterprise programs with budgeting/forecasting.
  • Experience managing subcontractors and vendor relationships.
  • Active PMP or PgMP certification.
  • Strong leadership and stakeholder management; cross-functional coordination.
  • Current US secret security clearance and reside in the United States.

Responsibilities

  • Lead day-to-day operations for DDLC task areas, ensuring on-time, on-budget delivery across sites.
  • Plan, direct, and coordinate project activities, staffing, and resource allocation to meet SLAs.
  • Oversee cost, schedule, and performance baselines including budgeting, forecasting, reporting.
  • Coordinate with IT, logistics, security, facilities to ensure infrastructure and services.
  • Manage subcontractor performance, onboarding, scope, deliverables, quality, escalation.
  • Implement standardized processes and metrics aligned with CMMI Level 3 and Agile practices.
  • Monitor risks, perform root-cause analysis, and maintain logs for leadership visibility.
  • Develop and present operational reports and dashboards on volume, throughput, SLA attainment, and workforce utilization.
  • Provide people leadership to dispersed team, performance management and workforce planning.
  • Ensure compliance with corporate policies and security; support audits.

Skills

Leadership
Stakeholder management
Program management
Multi-site delivery
Budgeting & forecasting
Contract compliance
Security clearance

Education

Bachelor's degree

Job description

ASM Research is seeking an Operations Manager – DDLC Support to lead day-to-day delivery across multiple workstreams and sites. You will plan, coordinate, and optimize activities to meet contract objectives, SLAs, and quality standards.

You will manage a dispersed workforce, subcontractors, and ongoing procurement while ensuring compliance with federal contracting standards and security requirements. A US-residency and active clearance are required.

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