Operations Leader — Federal IT & Multi-Site Delivery

ASM Research, An Accenture Federal Services Company; Atlanta (GA); On-site; USD 71,000 - 154,000; Full time

Job summary

ASM Research is seeking an Operations Manager – DDLC Support to lead day-to-day delivery across multiple workstreams and sites. You will plan, coordinate, and optimize activities to meet contract objectives, SLAs, and quality standards.

You will manage a dispersed workforce, subcontractors, and ongoing procurement while ensuring compliance with federal contracting standards and security requirements. A US-residency and active clearance are required.

Qualifications

• Bachelor’s degree in Business, Information Technology, Operations Management, or equivalent experience.
• 8+ years of IT/operations project/program management across multi-site/delivered scope.
• Experience managing Federal contracts or large enterprise programs with budgeting/forecasting.
• Experience managing subcontractors and vendor relationships.
• Active PMP or PgMP certification.
• Strong leadership and stakeholder management; cross-functional coordination.
• Current US secret security clearance and reside in the United States.

Responsibilities

• Lead day-to-day operations for DDLC task areas, ensuring on-time, on-budget delivery across sites.
• Plan, direct, and coordinate project activities, staffing, and resource allocation to meet SLAs.
• Oversee cost, schedule, and performance baselines including budgeting, forecasting, reporting.
• Coordinate with IT, logistics, security, facilities to ensure infrastructure and services.
• Manage subcontractor performance, onboarding, scope, deliverables, quality, escalation.
• Implement standardized processes and metrics aligned with CMMI Level 3 and Agile practices.
• Monitor risks, perform root-cause analysis, and maintain logs for leadership visibility.
• Develop and present operational reports and dashboards on volume, throughput, SLA attainment, and workforce utilization.
• Provide people leadership to dispersed team, performance management and workforce planning.
• Ensure compliance with corporate policies and security; support audits.

Skills

Leadership

Stakeholder management

Program management

Multi-site delivery

Budgeting & forecasting

Contract compliance

Security clearance

Education

Bachelor's degree

Job description

ASM Research is seeking an Operations Manager – DDLC Support to lead day-to-day delivery across multiple workstreams and sites. You will plan, coordinate, and optimize activities to meet contract objectives, SLAs, and quality standards.

You will manage a dispersed workforce, subcontractors, and ongoing procurement while ensuring compliance with federal contracting standards and security requirements. A US-residency and active clearance are required.