Operations Leader: Elevate Service, Safety & Growth

RSC Holdings Inc.; Raleigh (NC); Hybrid; USD 70,000 - 100,000; Full time

Job summary

United Rentals, Inc. in Raleigh, NC, is seeking an Operations Manager to coordinate and direct the delivery of quality service, maximize branch productivity, and uphold safety and policy standards.

You will work closely with the Branch Manager to lead staff, from Inside Sales Reps to Drivers, coach performance, and ensure world-class customer service while maintaining compliant operations. This role offers growth opportunities and a supportive culture with comprehensive benefits.

Qualifications

• 3+ years of sales and operational experience.
• Basic knowledge of the construction rental equipment industry or related.
• Strong motivational and leadership skills.
• Superior customer service, teamwork and verbal/written communication skills.
• Proficient in Microsoft Office (particularly Excel).
• Valid driver's license with an acceptable record.

Responsibilities

• Support Branch Manager in implementing actions to achieve financial objectives.
• Assist the Branch Manager in ensuring compliance with all company policies.
• Oversee sales efforts and business initiatives.
• Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable.
• Motivate, coach and train personnel.
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication.
• Other duties assigned as needed.

Skills

Leadership

Sales experience

Operational experience

Microsoft Excel

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Driver's license

Job description

United Rentals, Inc. in Raleigh, NC, is seeking an Operations Manager to coordinate and direct the delivery of quality service, maximize branch productivity, and uphold safety and policy standards.

You will work closely with the Branch Manager to lead staff, from Inside Sales Reps to Drivers, coach performance, and ensure world-class customer service while maintaining compliant operations. This role offers growth opportunities and a supportive culture with comprehensive benefits.