Equipment Rentals Operations Leader

United Rentals; Illinois; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Op"

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

Inclusive culture

Job summary

United Rentals, the world's largest equipment rental provider, is seeking an Operations Manager to lead the delivery of quality service and maximize branch productivity. You will work closely with the Branch Manager to ensure safety, world-class customer service and compliance with standard processes.

In this role you will support financial objectives, oversee staff including Inside Sales Reps and drivers, coach and develop personnel, and promote a culture of safety and accountability.

Qualifications

• High School diploma; Bachelor's degree preferred
• 3+ years of sales and operational experience
• Basic knowledge of the construction rental equipment industry or related
• Strong motivational and leadership skills
• Superior customer service, teamwork and verbal/written communication skills
• Proficient in Microsoft Office (particularly Excel)
• Valid driver's license with an acceptable record

Responsibilities

• Support Branch Manager in implementing actions to achieve financial objectives
• Assist the Branch Manager in ensuring compliance with all company policies
• Oversee sales efforts and business initiatives
• Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable
• Motivate, coach and train personnel
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Other duties assigned as needed

Skills

Leadership

Customer service

Communication

Excel

Driver's license

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

United Rentals, the world's largest equipment rental provider, is seeking an Operations Manager to lead the delivery of quality service and maximize branch productivity. You will work closely with the Branch Manager to ensure safety, world-class customer service and compliance with standard processes.

In this role you will support financial objectives, oversee staff including Inside Sales Reps and drivers, coach and develop personnel, and promote a culture of safety and accountability.