Operations Leader: Drive Safety, Delivery & Growth

Amazon; Little Rock (AR); On-site; USD 82,000 - 123,000; Full time

Job summary

Amazon.com Services LLC is seeking an Operations Manager to lead and develop a team of salaried and hourly staff in Little Rock, ensuring safety, quality, attendance and performance during shifts.

You will drive productivity improvements through data-driven decisions and collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR to meet business objectives and customer delivery promises.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)
• Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.

Job description

Amazon.com Services LLC is seeking an Operations Manager to lead and develop a team of salaried and hourly staff in Little Rock, ensuring safety, quality, attendance and performance during shifts.

You will drive productivity improvements through data-driven decisions and collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR to meet business objectives and customer delivery promises.