Operations Leader: Debit Fraud & Disputes

U.S. Bank; Gresham (OR); Hybrid; USD 75,820 - 89,200; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance (basic + optional)

Disability insurance (short and long)

Parental leave

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking an experienced operations leader to manage and coordinate activities for assigned regions, directing staff to deliver high-quality service and efficient operations.

The role focuses on setting goals, providing feedback, and ensuring compliance with applicable laws while improving systems and procedures. The position requires a bachelor’s degree or equivalent experience, and typically three or more years in a relevant field.

Qualifications

• Bachelor’s degree, or equivalent work experience.
• Typically three or more years of relevant experience.
• Thorough knowledge of operational functions, systems, procedures, and products/services in the assigned area(s).
• Strong organizational, managerial and project management skills.
• Excellent interpersonal and verbal and written communication skills.
• Ability to supervise and manage teams effectively.

Responsibilities

• Directly and through staff, manages and coordinates operational activities for assigned areas/regions.
• Leads high performance teams by setting goals, providing feedback, measuring progress and building accountability.
• Oversees adherence to policies and procedures and ensures regulatory compliance within area of responsibility.
• Participates in review and improvement of operational systems and procedures for assigned units.

Skills

Bachelor’s degree

Three or more years experience

Operational knowledge

Regulatory knowledge

Organizational skills

Customer relations

Interpersonal communication

Supervisory/management

Multi-tasking

Education

Bachelor’s degree or equivalent

Job description

U.S. Bank is seeking an experienced operations leader to manage and coordinate activities for assigned regions, directing staff to deliver high-quality service and efficient operations.

The role focuses on setting goals, providing feedback, and ensuring compliance with applicable laws while improving systems and procedures. The position requires a bachelor’s degree or equivalent experience, and typically three or more years in a relevant field.