Operations Leader

Legacy Franchise Concepts, LP; Madison (AL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Legendary Dogs is seeking an Operations Leader to optimize store operations, focusing on inventory management, organized systems, and frontline support to enhance the customer experience.

The role requires strong organizational skills, attention to detail, and a proactive approach to improving efficiency across the store.

Qualifications

• Experience in inventory management or retail operations.
• Strong organizational skills and attention to detail.
• Willingness to work evenings, weekends and holidays.
• Ability to lift up to 50 pounds and stand/walk for long periods.
• Proactive mindset and teamwork in a retail environment.

Responsibilities

• Oversee receiving, storing, and organizing inventory to maintain stock levels.
• Conduct regular inventory audits and manage reorders to ensure product availability.
• Coordinate with suppliers for timely delivery and restocking.
• Maintain clean, organized back-of-house areas compliant with safety standards.
• Lead and train team members on procedures and company systems.
• Support front-of-house with inventory-related queries and ensure smooth operations.

Skills

Inventory management

Organization

Team collaboration

Problem-solving

Customer support

Education

High School Diploma

Job description

About this position

Job Summary

As an Operations Leader at Legendary Dogs, you will play a key role in ensuring the efficient and effective operation of our store locations. Your primary focus will be inventory management, maintaining organized operational systems, and supporting the front-of-house team to create a seamless customer experience.

This role requires strong organizational skills, attention to detail, and a proactive approach to problem-solving and operational excellence.

Key Responsibilities & Core Competencies

• Oversee the accurate receiving, storing, and organization of inventory to maintain appropriate stock levels and prevent shortages.
• Conduct regular inventory audits, track stock levels, and manage reorder processes to ensure product availability.
• Coordinate with suppliers and vendors to support timely delivery and restocking of products.
• Maintain clean, organized back-of-house areas in compliance with safety and sanitation standards.
• Manage incoming shipments, including unpacking, labeling, organizing, and storing products efficiently.
• Maintain accurate documentation and records of inventory movements and transactions.
• Identify opportunities to improve operational processes and overall efficiency.
• Assist the front-of-house team with inventory-related questions and provide timely support to fulfill customer needs.
• Collaborate with the team to understand product demand and adjust inventory levels accordingly.
• Ensure products are properly stocked, organized, and readily available for the front-of-house team.
• Inspect incoming shipments for accuracy, quality, and condition, addressing discrepancies or concerns promptly.
• Monitor expiration dates of applicable products and ensure proper rotation to minimize waste.
• Implement and uphold standard operating procedures for the handling and storage of products.
• Lead and train team members on operational procedures, systems, and standards.
• Foster a positive and collaborative work environment through teamwork, communication, and continuous improvement.
• Participate in team meetings and provide feedback and recommendations to improve operational processes.
• Serve as a resource to team members and support day-to-day store operations as needed.

Qualifications & Requirements

• Must love dogs!
• High school diploma or equivalent required; additional education or training in operations, inventory management, retail, or a related field is a plus.
• Previous experience in inventory management, logistics, retail operations, or a related field preferred.
• Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Excellent problem-solving skills with a proactive and adaptable approach.
• Ability to work collaboratively and contribute to a positive work environment.
• Flexibility to work variable shifts, including evenings, weekends, and holidays, based on business needs.
• Ability to lift and carry up to 50 pounds.
• Ability to spend up to 100% of work time standing, walking, and moving throughout the location.
• Strong computer literacy and ability to learn and utilize company systems.

Compensation: $19.00–$23.00 per hour, based on experience and qualifications.

Job Type: Full-time

Benefits: Health insurance, dental insurance, vision insurance, and paid time off.

Schedule: Variable shifts; no two days are the same.

As an Operations Leader, you will play an important role in keeping day-to-day operations organized, efficient, and running smoothly while supporting both the team and the overall customer experience.

Legendary Dogs is committed to creating an inclusive and diverse workplace. We offer competitive benefits and opportunities for professional development.