Operations Lead — Unclaimed Property & Vault Services

Bank of America; Newark (DE); Sur place; USD 40 000 - 58 000; Plein temps

Résumé du poste

Bank of America is seeking an Operations professional in Newark to handle day-to-day processes, guide teammates, and support internal business partners. This role emphasizes accuracy, adherence to workflows, and working within defined controls.

You will contribute across Lines of Business, manage deadlines, and help improve processes while maintaining risk controls. Strong communication and data entry skills are essential, with proficiency in Microsoft Office and internal platforms.

Qualifications

• High School Diploma or GED required.
• Experience handling operations and financial controls preferred.
• Strong communication and data accuracy required.

Responsabilités

• Contributes to overall success of an Operations team as an individual contributor.
• Handles operational activities and queries for multiple Lines of Business across the enterprise.
• Adheres to deadlines set internally within the business unit or those in agreed Service Level Agreements with internal or external business partners.
• Provides functional expertise knowledge to projects or initiatives relating to the business unit.
• Maintains internal operational and financial controls and works within the risk appetite of the business unit.
• Continues to review processes to ensure they are efficient and implements process improvement opportunities.

Connaissances

Active Listening

Adaptability

Attention to Detail

Collaboration

Data Collection and Entry

Critical Thinking

Customer and Client Focus

Oral Communications

Planning

Reporting

Account Management

Conflict Management

Decision Making

Inclusive Leadership

Process Management

Formation

High School Diploma / GED / Secondary School or equivalent

Description du poste

Bank of America is seeking an Operations professional in Newark to handle day-to-day processes, guide teammates, and support internal business partners. This role emphasizes accuracy, adherence to workflows, and working within defined controls.

You will contribute across Lines of Business, manage deadlines, and help improve processes while maintaining risk controls. Strong communication and data entry skills are essential, with proficiency in Microsoft Office and internal platforms.