Operations Lead, Student Records & Degree Audits

Dillard University; New Orleans (LA); On-site; USD 60,000 - 75,000; Full time

Job summary

Dillard University in New Orleans seeks a Senior Coordinator of Student Services & Degree Audits to lead front-line student records operations and oversee degree audits, ensuring accuracy and timely service to students, faculty, and staff.

The role ensures FERPA compliance, supports graduation certification workflows, and coordinates daily registrar activities, including processing transcripts, verifications, and enrollment updates.

Qualifications

• Bachelor's degree required; Master's preferred.
• 3-5 years of experience in higher education student services or registrar operations.
• Strong knowledge of degree audit processes and academic policy.
• Working knowledge of FERPA regulations.

Responsibilities

• Manage front-line student records operations and degree audit preparation and maintenance.
• Process graduation applications and support graduation certification workflows.
• Ensure FERPA compliance and accurate documentation for audits and reporting.
• Coordinate daily workflow and assist training of student workers.

Skills

FERPA compliance

Record management

Professional communication

Education

Bachelor's degree

Masters' degree preferred

Tools

Jenzabar One

Job description

Dillard University in New Orleans seeks a Senior Coordinator of Student Services & Degree Audits to lead front-line student records operations and oversee degree audits, ensuring accuracy and timely service to students, faculty, and staff.

The role ensures FERPA compliance, supports graduation certification workflows, and coordinates daily registrar activities, including processing transcripts, verifications, and enrollment updates.