Operations Lead: Scale Processes & Cross‑Team Impact

Evlo AI; Minneapolis (MN); On-site; USD 90,000 - 140,000; Full time

Job summary

Evlo AI is seeking an Operations Manager to own the operational backbone of our fast-growing tech company. You will run programs, processes, and cross-functional coordination that keep engineering, product, and go-to-market teams executing at pace, translating strategy into structured, measurable execution.

This hands-on role identifies bottlenecks, builds scalable workflows, and drives projects to outcomes.

Qualifications

• 4–7 years of experience in operations, program management, or business operations, ideally at a high-growth technology company.
• Strong project management skills with hands-on experience in Jira, Asana, or similar work management tools.
• Proficient in data analysis and reporting using SQL, Excel/Google Sheets, or BI tools (Looker, Tableau).
• Track record of designing and shipping process improvements with quantified business impact.
• Excellent written and verbal communication; able to align stakeholders across engineering, sales, and finance.
• Bachelor’s degree in business, operations, engineering, or related field, or equivalent practical experience.
• Bonus: Experience with SQL-based analysis, OKR frameworks (e.g., Lattice, 15Five), or building ops automations; PMP or equivalent certification.

Responsibilities

• Own and continuously improve core operational processes, documenting SOPs and workflows in tools like Notion or Confluence
• Drive cross-functional projects end-to-end, managing timelines, owners, and deliverables in Jira, Asana, or Linear
• Build and maintain operational dashboards (Looker, Tableau, or Google Sheets-based reporting) covering KPIs like headcount, spend, and process cycle times
• Coordinate quarterly planning: track OKRs, run retrospectives, and surface blockers to leadership
• Manage vendor relationships and SaaS tooling stack, including procurement, renewals, and license optimization
• Partner with finance and people ops on budget tracking, headcount planning, and onboarding logistics
• Identify and implement process automations using tools like Zapier or internal scripts to reduce manual work

Skills

Project management

Cross-functional collaboration

Data analysis

Communication

Vendor management

Process improvement

Education

Bachelor's degree in business/related field

Tools

Jira

Asana

Looker

Tableau

SQL

Notion/Confluence

Job description

Evlo AI is seeking an Operations Manager to own the operational backbone of our fast-growing tech company. You will run programs, processes, and cross-functional coordination that keep engineering, product, and go-to-market teams executing at pace, translating strategy into structured, measurable execution.

This hands-on role identifies bottlenecks, builds scalable workflows, and drives projects to outcomes.