Operations Lead: Routing, Compliance & Team Growth

Temco Logistics; Houston (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Temco Logistics is seeking an experienced Operations Manager to lead daily on-road and office operations, support our drivers, and partner with the General Manager to ensure service excellence and tight compliance. You’ll manage schedules, routing, dispatch, payroll checks, training, and performance reviews, while building a culture where teams are supported, informed, and accountable.

This role requires a DOT Medical Card, strong leadership, and a data-driven mindset to optimize routes and

Qualifications

• Strong operational leadership experience.
• Proven ability to multitask, prioritize, and problem-solve.
• Comfortable using data and metrics to drive decisions.
• A people-first mindset with a passion for teamwork and accountability.

Responsibilities

• Keep a pulse on on-road operations, monitoring routes, exceptions, and service performance throughout the day.
• Support driver teams and customer service by troubleshooting issues, managing calls, and resolving delivery exceptions.
• Ensure manifests, routing, dispatch, and check-ins are accurate, compliant, and on time.
• Partner with the Router to optimize routes while staying within DOT regulations.
• Review exceptions (reschedules, refunds, cancellations) and ensure everything is staged, labeled, and ready.
• Train, onboard, and support drivers and technicians so everyone understands the 'why' behind the process.
• Manage driver schedules based on forecasts and hours budgets.
• Conduct performance reviews, provide feedback, and collaborate with HR on engagement and accountability.
• Help build a culture where employees feel supported, informed, and set up for success.

Skills

Operational leadership

Multitasking

Data-driven decisions

People leadership

Job description

Temco Logistics is seeking an experienced Operations Manager to lead daily on-road and office operations, support our drivers, and partner with the General Manager to ensure service excellence and tight compliance. You’ll manage schedules, routing, dispatch, payroll checks, training, and performance reviews, while building a culture where teams are supported, informed, and accountable.

This role requires a DOT Medical Card, strong leadership, and a data-driven mindset to optimize routes and