Delivery Ops Lead: Routing & Dispatch

The Home Depot; Johnson Place (WV); On-site; USD 55,000 - 85,000; Full time

Job summary

Temco Logistics, a proud subsidiary of The Home Depot, seeks an Operations Manager to support delivery and customer service teams, ensuring smooth daily operations, accurate scheduling, and high service standards.

If you are organized, a strong communicator, and thrive in a fast-paced environment, we’d love to hear from you. You’ll monitor delivery operations, support real-time troubleshooting, and help optimize performance across routing, driver management, and 3PL coordination.

Qualifications

• Experience coordinating transportation operations across multiple teams.
• Proven ability to plan and optimize routing and dispatch for on-time delivery.
• Hands-on experience managing warehouse operations and related processes.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions
• Support drivers and customer service teams with real-time troubleshooting
• Train and onboard new team members
• Build, manage, and adjust office and driver schedules
• Order and maintain office supplies
• Prepare delivery manifests and ensure dispatch readiness
• Collaborate with routing and driver managers to optimize performance
• Review payroll and resolve discrepancies
• Process reschedules, cancellations, and customer service exceptions
• Oversee inbound and outbound logistics at 3PL locations
• Track recycling and waste levels and recommend operational improvements
• Track delivery exceptions and ensure timely resolution
• Monitor compliance with check-ins, paperwork, and routing standards
• Review next-day delivery plans and adjust schedules as needed
• Submit nightly operations recap reports
• Attend weekly planning and operations meetings
• Conduct inventory checks and order supplies

Skills

Transportation operations experience

Routing and dispatching experience

Warehouse management experience

Job description

Temco Logistics, a proud subsidiary of The Home Depot, seeks an Operations Manager to support delivery and customer service teams, ensuring smooth daily operations, accurate scheduling, and high service standards.

If you are organized, a strong communicator, and thrive in a fast-paced environment, we’d love to hear from you. You’ll monitor delivery operations, support real-time troubleshooting, and help optimize performance across routing, driver management, and 3PL coordination.