Operations Lead – Parking Violations Bureau

Hudson and Associates, LLC; St. Louis (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

A company in St. Louis is seeking an Operations Supervisor to assist in managing daily business activities. This role involves supporting the hiring and training of employees, maintaining high service standards, and ensuring effective communication with the public. Ideal candidates will possess great organizational and communication skills, alongside a customer service focus. You'll need to resolve inquiries and monitor employee performance while ensuring compliance with company policies. A commitment to safety and organizational objectives is key.

Qualifications

• Analytical and supportive with excellent organizational skills.
• Ability to respond to citizens professionally and courteously.
• Experience in administrative and customer service roles.

Responsibilities

• Assist in managing daily business activities.
• Support and coach employees post-training.
• Resolve inquiries and maintain accurate records.
• Monitor and evaluate employee performance.
• Prepare reports and analyze data.

Skills

Great organizational skills

Excellent communication skills

Customer service focused

Attention to detail

Dependable

General math skills

Basic computer skills

Ability to work beyond scheduled hours

Job description

A company in St. Louis is seeking an Operations Supervisor to assist in managing daily business activities. This role involves supporting the hiring and training of employees, maintaining high service standards, and ensuring effective communication with the public. Ideal candidates will possess great organizational and communication skills, alongside a customer service focus. You'll need to resolve inquiries and monitor employee performance while ensuring compliance with company policies. A commitment to safety and organizational objectives is key.