Operations Lead, Global Logistics & Efficiency

Damco Spain SL; Inwood (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk Ground Freight (MGF) is seeking an Operations Supervisor to oversee daily logistics operations, monitor performance, and coordinate with customers, drivers, and vendors. The role emphasizes safe operations, process improvement, and strong attention to efficiency in a fast-paced environment.

The ideal candidate will have a customer-service background, solid financial literacy, and excellent communication and organization skills.

Qualifications

• Customer service background preferred.
• Ability to read key elements of financial statements.
• Excellent communication and interpersonal skills.
• Must have superior organizational and time management skills.
• Must be approachable and motivated.
• Knowledge of systems utilized as it relates to logistics.
• Proficient knowledge of Microsoft Office.
• Ability to thrive in a high-pressure environment.
• Detail oriented and analytical.

Responsibilities

• Analyze operating processes and staffing to drive efficiency and assist the District Manager with general tasks.
• Ensure safe operations and compliance with OSHA, laws and corporate policies.
• Train, supervise, coach and evaluate direct reports to foster effective communications.
• Review monthly KPIs and benchmarking data to guide improvements.
• Communicate freight status and issues to customers, vendors and Pilot stations.
• Handle freight via forklift; load/off-load trucks for optimal routing.
• Perform other duties as assigned.

Skills

Customer service

Financial statement literacy

Communication skills

Organization & time management

Approachability & motivation

Logistics systems knowledge

MS Office proficiency

High-pressure environment

Detail-oriented & analytical

Job description

Maersk Ground Freight (MGF) is seeking an Operations Supervisor to oversee daily logistics operations, monitor performance, and coordinate with customers, drivers, and vendors. The role emphasizes safe operations, process improvement, and strong attention to efficiency in a fast-paced environment.

The ideal candidate will have a customer-service background, solid financial literacy, and excellent communication and organization skills.