Operations Lead for Mission-Critical Environments

Cushman & Wakefield

San Francisco (CA)

On-site

USD 77,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Retirement Savings Plan

Life Insurance

Disability Insurance

Paid Time Off

Job summary

Cushman & Wakefield is seeking an Operations Manager for Critical Solutions in San Francisco. You will provide operational leadership, govern processes, and coordinate systems that support mission-critical environments including data centers and healthcare facilities.

You will drive work order management, vendor reviews, and client quotations while promoting continuous improvement and scalable growth across portfolios. Strong collaboration with engineering and facilities teams is essential.

Qualifications

Bachelor’s degree in a related field is preferred.
Minimum 7 years in facilities/operations in mission-critical environments.
Experience with CMMS and work order management systems.
Experience with vendor management, proposals, and financial controls.
Experience supporting multiple locations in a fast-paced setting.
Supervisory or leadership experience is a plus.

Responsibilities

Support regional facilities managers in operational execution and service delivery.
Serve as SME for operational processes, work orders, and governance.
Lead the implementation and optimization of work order management systems and CMMS.
Monitor activity, aging, completion, and documentation quality across portfolios.
Review performance data and develop improvement recommendations.
Collaborate with Engineering and Account Leadership on proposals and planning.
Develop, document, and govern digital playbooks and SOPs.
Communicate policies, procedures, and safety requirements.
Promote accountability, collaboration, and continuous improvement.