Operations Lead: Dental Office Manager (Front Desk & Growth)

Aspen Dental; Starkville (MS); Hybride; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

PTO

Health insurance

Dental coverage

Vision coverage

401(k) with match

Career development

Flexible scheduling

TAG U learning

Résumé du poste

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to oversee daily front office operations and drive exceptional patient experiences. You’ll participate in a structured eight-week training program and report to the Manager, supporting a welcoming, high-service dental practice.

The role emphasizes scheduling, patient communications, insurance verification, and collaboration with the clinical team to ensure smooth operations and patient satisfaction.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsabilités

• Report to the Manager and perform daily front office tasks to help create lasting impressions and trust with patients.
• Participate in an eight-week training program to succeed in the role.
• Provide superior patient service with compassion and care per policies and regulations.
• Collaborate with the dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise daily non-clinical team tasks and priorities.
• Review data daily to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, collections, balances, deposits and card processing.
• Handle additional tasks as assigned by the Manager.

Connaissances

Excellent communication

Interpersonal skills

Analytical thinking

Organized

Formation

High school diploma or equivalent

College degree preferred

Description du poste

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to oversee daily front office operations and drive exceptional patient experiences. You’ll participate in a structured eight-week training program and report to the Manager, supporting a welcoming, high-service dental practice.

The role emphasizes scheduling, patient communications, insurance verification, and collaboration with the clinical team to ensure smooth operations and patient satisfaction.