Operations Lead: Dental Office Manager

Aspen Dental; Albemarle (NC); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Job summary

Aspen Dental is seeking an Operations Lead (Assistant Dental Office Manager) to guide the non-clinical team, oversee daily tasks, and ensure smooth scheduling and insurance processing. You will support clinicians in delivering high-quality patient care and a positive patient experience.

Join a full-time role with competitive hourly pay ranging from $19 to $22 per hour, plus a benefits package including PTO, health, dental, vision, and a 401(k) match.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills with patients of all ages.
• Demonstrate analytical thinking and data-driven mindset.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise and reinforce daily tasks of the non-clinical team.
• Review data daily to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, balance nightly deposits and card processing.
• Handle additional tasks assigned by the Manager.

Skills

Communication

Analytical thinking

Organized

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Operations Lead (Assistant Dental Office Manager) to guide the non-clinical team, oversee daily tasks, and ensure smooth scheduling and insurance processing. You will support clinicians in delivering high-quality patient care and a positive patient experience.

Join a full-time role with competitive hourly pay ranging from $19 to $22 per hour, plus a benefits package including PTO, health, dental, vision, and a 401(k) match.