Operations Lead - Construction & Team Coordination

Superior-Fence-and-Rail-; Waukegan (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Superior Fence & Rail of Chicago is seeking an Assistant Operations Manager to lead field teams and coordinate daily operations. You will oversee scheduling, monitor project progress, and liaise with subcontractors to ensure timely, quality installations.

The role emphasizes strong customer-service focus, problem-solving, and the ability to work in a fast-paced environment while driving operational efficiency and team performance.

Qualifications

• Leadership or supervisory experience.
• Strong organizational and communication skills.
• Ability to manage multiple projects and priorities.
• Strong customer-service skills.
• Ability to identify problems and find practical solutions.
• Ability to hold team members and subcontractors accountable.

Responsibilities

• Support the day-to-day operations of the business.
• Assist with team leadership and scheduling.
• Coordinate daily operational activities and projects.
• Coordinate and communicate with subcontractors.
• Help resolve customer issues and concerns.
• Coordinate and oversee warranty repairs.
• Maintain high standards of customer service and quality.
• Monitor job progress and production performance.
• Help ensure projects are completed efficiently and according to company expectations.
• Work closely with management and field teams to identify and resolve operational issues.
• Assist management in achieving company goals and improving overall operational performance.

Skills

Leadership

Team leadership

Scheduling

Communication

Organization

Problem solving

Customer service

Detail-oriented

Job description

Superior Fence & Rail of Chicago is seeking an Assistant Operations Manager to lead field teams and coordinate daily operations. You will oversee scheduling, monitor project progress, and liaise with subcontractors to ensure timely, quality installations.

The role emphasizes strong customer-service focus, problem-solving, and the ability to work in a fast-paced environment while driving operational efficiency and team performance.