Operations & IT Support Coordinator (Onsite)

Navitas Business Consulting; Herndon (VA); On-site; USD 45,000 - 55,000; Full time

Job summary

Navitas Business Consulting in Herndon, VA seeks an Operations Coordinator to ensure efficient day-to-day office functioning and provide front-line administrative and technical support. The role delivers a professional experience for employees, clients, and visitors by managing office operations and coordinating administrative activities.

The ideal candidate is highly organized, customer-focused, and technically proficient, with 3–5 years of experience, 2+ years of MS Office 365, and strong

Qualifications

• Bachelor’s degree required.
• 3–5 years in a similar role.
• 2+ years of Microsoft Office 365 experience.
• 3–5 years of customer service experience.
• Experience handling sensitive information.

Responsibilities

• Serve as the first point of contact for visitors and employees.
• Manage office operations, scheduling, and vendor coordination.
• Provide Tier1 IT support and basic issue resolution.
• Maintain records, prepare reports, and support daily operations.
• Assist with onboarding/offboarding and equipment provisioning.
• Ensure compliance with security and administrative processes.

Skills

Office 365 mastery

Customer service

Organizational skills

Communication skills

Problem-solving

Education

Bachelor’s Degree

Tools

ServiceNow

Jira Service Management

Zendesk

Freshservice

Job description

Navitas Business Consulting in Herndon, VA seeks an Operations Coordinator to ensure efficient day-to-day office functioning and provide front-line administrative and technical support. The role delivers a professional experience for employees, clients, and visitors by managing office operations and coordinating administrative activities.

The ideal candidate is highly organized, customer-focused, and technically proficient, with 3–5 years of experience, 2+ years of MS Office 365, and strong