Operations Insights & Programs Coordinator

Ollie's; Harrisburg, Northern (Dauphin County, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Ollie’s is seeking an Operations Coordinator in Harrisburg, PA to support Corporate Operations and Senior Field Leadership. You will compile, analyze, and communicate operational data to improve field compliance and efficiency, and coordinate projects across departments.

This role serves as a key resource for Regional Directors by delivering actionable insights and managing routine programs, with opportunities to contribute to new initiatives and cross-functional projects.

Qualifications

• High School diploma required; Associate’s or bachelor’s degree a plus.
• Experience in Retail and/or Operations preferred.
• Proficiency with Microsoft Office products (Word, Excel, Outlook).
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Good time management, prioritization, and multitasking abilities.
• Project management, strategic planning, and problem-solving skills are a plus.

Responsibilities

• Gather and compile field data to support Regional Directors in identifying opportunities.
• Maintain and deliver exception-based reports to the field and management.
• Monitor KPIs and provide actionable insights to Regional Directors.
• Provide daily oversight of field/store programs, including vending and contract labor.
• Learn operational systems, processes, and best practices to understand the business.
• Partner with cross-functional departments to gather feedback, resolve issues, and ensure project success.
• Assist with other operational priorities, special projects, and administrative support as needed.

Skills

Interpersonal skills

Time management

Multitasking

Independent work

Team collaboration

Education

High School diploma

Associate/Bachelor degree (plus)

Tools

Microsoft Office

Job description

Ollie’s is seeking an Operations Coordinator in Harrisburg, PA to support Corporate Operations and Senior Field Leadership. You will compile, analyze, and communicate operational data to improve field compliance and efficiency, and coordinate projects across departments.

This role serves as a key resource for Regional Directors by delivering actionable insights and managing routine programs, with opportunities to contribute to new initiatives and cross-functional projects.