Operations In-Training: Field Service Leader

1-800-GOT-JUNK?; Baton Rouge (LA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Profit sharing

Tips provided

Full benefits

Job summary

1-800-GOT-JUNK? is hiring a Customer Experience Leader (Operations In-Training) in Prairieville, LA. This full-time role blends leadership with hands-on truck operations to deliver exceptional customer experiences on-site.

You will drive on-site sales, coach drivers and crew, and manage daily operations to maximize efficiency. The role offers competitive hourly pay ($22–$24) plus profit share and tips, with opportunities for growth within the Southwind franchise network.

Qualifications

• 1+ years in Logistics, KPI’s, Sales, Dispatch, Fleet, and/or Management
• 21+ years of age and a valid driver’s license
• Strong leadership and team-building skills
• Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed
• Able to lift at least 75+ lbs repeatedly
• Proficient in Microsoft Office and operational software

Responsibilities

• Deliver Exceptional Service: WOW our customers with your positive attitude and outstanding service.
• Drive and Load Trucks Safely: Lead, train, and motivate a team of drivers and crew members on client sites to ensure efficient and safe truck operations.
• Handle Junk Removal: Perform both heavy and light lifting to clear junk from residential and commercial locations.
• Manage Efficiency: Manage daily operations, monitor and improve operational performance and customer satisfaction metrics.
• Represent Our Brand: Collaborate with marketing to drive local outreach and customer acquisition.
• Development: Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.

Skills

Sales mindset

People skills

Reliability

Communication

Industry experience

Job description

1-800-GOT-JUNK? is hiring a Customer Experience Leader (Operations In-Training) in Prairieville, LA. This full-time role blends leadership with hands-on truck operations to deliver exceptional customer experiences on-site.

You will drive on-site sales, coach drivers and crew, and manage daily operations to maximize efficiency. The role offers competitive hourly pay ($22–$24) plus profit share and tips, with opportunities for growth within the Southwind franchise network.