Operations In-Training

1-800-GOT-JUNK?; Baton Rouge (LA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Profit sharing

Tips provided

Full benefits

Job summary

1-800-GOT-JUNK? is hiring a Customer Experience Leader (Operations In-Training) in Prairieville, LA. This full-time role blends leadership with hands-on truck operations to deliver exceptional customer experiences on-site.

You will drive on-site sales, coach drivers and crew, and manage daily operations to maximize efficiency. The role offers competitive hourly pay ($22–$24) plus profit share and tips, with opportunities for growth within the Southwind franchise network.

Qualifications

• 1+ years in Logistics, KPI’s, Sales, Dispatch, Fleet, and/or Management
• 21+ years of age and a valid driver’s license
• Strong leadership and team-building skills
• Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed
• Able to lift at least 75+ lbs repeatedly
• Proficient in Microsoft Office and operational software

Responsibilities

• Deliver Exceptional Service: WOW our customers with your positive attitude and outstanding service.
• Drive and Load Trucks Safely: Lead, train, and motivate a team of drivers and crew members on client sites to ensure efficient and safe truck operations.
• Handle Junk Removal: Perform both heavy and light lifting to clear junk from residential and commercial locations.
• Manage Efficiency: Manage daily operations, monitor and improve operational performance and customer satisfaction metrics.
• Represent Our Brand: Collaborate with marketing to drive local outreach and customer acquisition.
• Development: Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.

Skills

Sales mindset

People skills

Reliability

Communication

Industry experience

Job description

Ready to build a high-energy career where every day is different? Join ourField Sales & Service Teamand help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built onintegrity, accountability, and investing in people.

Operations In-Training
1-800-GOT-JUNK?
Location: Prairieville, LA
Job Type: Full-Time
Pay: $22-$24/hr (Profit Share + Tips + 15/hr)

About Us: At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team.

We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences.

Position: Customer Experience Leader (Operations In-Training)

As a Customer Experience Leader

Operations In-Training
1-800-GOT-JUNK?
Location: Prairieville, LA
Job Type: Full-Time
Pay: $22-$24/hr (Profit Share + Tips + 15/hr)

About Us: At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team.

We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences.

What We’re Looking For:

• Sales-Minded: Confident closing on-site sales and maximizing job value
• People-Focused: Personable, positive, and service-oriented
• Reliable & Coachable: Shows up, contributes, and adapts
• Strong Communicator: Clear, professional, and solution-driven
• Experience in delivery, warehouse, retail, hospitality, sales, customer service or general labor is a
  plus.

What You’ll Do:

• Deliver Exceptional Service:WOW our customers with your positive attitude and outstanding service.
• Drive and Load Trucks Safely: Lead, train, and motivate a team of drivers and crew members on client sites to ensure efficient and safe truck operations.
• Handle Junk Removal:Perform both heavy and light lifting to clear junk from residential and commercial locations.
• Manage Efficiency:Manage daily operations, monitor and improve operational performance and customer satisfaction metrics.
• Represent Our Brand:Collaborate with marketing to drive local outreach and customer acquisition.
• Development:Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.

Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on
integrity, teamwork, and ongoing development.

• Competitive payment structure (Hourly Pay + Profit Share + Performance-Based Bonuses)
• Full Time Hours consisting of4 weekday Shifts + 1 weekend shift
• Opportunities for professional growth and development.
• Enjoy dynamic, engaging workdays with varied responsibilities.
• Award-winning workplace ("Best Placesto Work" and "Fast 50 Company").
• Full benefits package with Medical/Vision/Dental coverage and retirement options.

Requirements

• 1+ years inLogistics, KPI’s, Sales, Dispatch, Fleet, and/or Management
• 21+ years of age and a valid driver's license(required for insurance purposes)
• Strong leadership and team-building skills.
• Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed.
• Able to lift at least75+ lbsrepeatedly!
• Proficient in Microsoft Office and operational software.

This job description outlines the key responsibilities, qualifications, and skills required for the position at 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affidative Action, Veteran-friendly employer